Troubleshooting a Cisco Meraki Wireless Network

This video is a presentation of the Cisco Meraki A Day In The Life PowerPoint slide deck. The Cisco Meraki engineer receives multiple issues reported via the Help Desk ticketing system in the course of the day and they must use dashboard.meraki.com to identify and potentially resolve the issues. This deck covers the common factors affecting wireless networks and explains why certain data is needed from end users in order to effectively troubleshoot a wireless network using the Cisco Meraki dashboard.