February 16, 2022
Programmability and Automation Meetup: Trigger Automated Workflows Using Serverless Applications and Knative
At some point in our career, we've written scripts to process data and generate reports on the current state of our systems. Unfortunately, these scripts often are tucked away, dug up and manually invoked from our desktop the next time someone asks for an update, perhaps every quarter. Each time, we teeter on the line of investing the time to fully automate a seldom-used process versus the value of the results delivered, despite the amount of time we spend manually running a script and preparing a report into a presentable form.
In this session, Kris Reese and Harry Kabbay from World Wide Technology showed how they took this process to the next level by converting a python script into a serverless application run a-top Knative Serving, building an offering of on-demand, ad-hoc execution of scripts via ServiceNow. A demo showcased an example scenario to perform user access validation to MongoDB databases, validate employment, remove terminated accounts and generate a report to meet SOC2 compliance that auto attaches itself to a ServiceNow ticket.