Troubleshooting a Juniper MIST Wireless Network

This video is a presentation of the Juniper MIST A Day In The Life PowerPoint slide deck. The Juniper MIST engineer receives multiple issues reported via the Help Desk ticketing system in the course of the day and they must use manage.mist.com to identify and potentially resolve the issues. This deck covers the common factors affecting wireless networks and explains why certain data is needed from end users in order to effectively troubleshoot a wireless network using the Juniper MIST dashboard.