Glean AIBlog
Blog • • 4 minute read

Why WWT for Glean Adoption Services

World Wide Technology (WWT) and Glean's partnership revolutionizes enterprise knowledge management. WWT's expertise in integration and change management, combined with Glean's AI platform, results in seamless, scalable rollouts. This collaboration transforms knowledge into a competitive asset, driving productivity and innovation while minimizing risk, empowering enterprises to achieve sustainable digital transformation.

In this blog

  1. Why World Wide Technology is the best partner for Glean Adoption Services
  2. Summary: The power of WWT and Glean for enterprise-scale knowledge transformation

 Why World Wide Technology is the best partner for Glean Adoption Services

World Wide Technology (WWT) brings a unique combination of deep technical integration expertise, proven change management acumen and industry-leading digital transformation experience—making us the ideal partner for Glean adoption at scale. WWT's global footprint, dedicated innovation labs and client-first approach mean that every phase of your Glean journey—from strategic assessment to enterprise rollout—is tailored, secure and accelerates time-to-value. Our agile, proven methodologies unlock seamless integration of both out-of-the-box and custom connectors, even with the most complex legacy environments. Beyond deployment, WWT invests in ongoing enablement, analytics and optimization—empowering IT leadership and business stakeholders to realize the full productivity, knowledge, and compliance benefits of Glean. 

With WWT, your organization gains a trusted advisor committed to business outcomes, risk mitigation and sustainable digital transformation, meaning that Glean becomes a true force multiplier for competitive advantage.

 Glean adoption roadmap example for larger enterprises

1. Executive Sponsorship and Business Alignment

  • Secure C-suite sponsorship for Glean as a strategic initiative.
  • Define business objectives and KPIs (e.g., productivity, unification).
  • Align Glean to enterprise transformation goals for maximum visibility.

2. Cross-Functional Stakeholder Engagement

  • Establish a steering committee (IT, HR, Compliance, LOB leaders).
  • Identify business champions and advocates in each department.
  • Gather early input from end-users to target workflows and adoption pain points.

3. Technical Assessment and Integration Planning

  • Inventory all relevant data sources (cloud, on-prem, custom).
  • Prioritize deployment of out-of-the-box connectors; engage WWT for building custom integrations.
  • Perform security, access, and compliance reviews to set clear standards.

4. Pilot Deployment and Validation

  • Launch phased pilots in diverse business units and geographies.
  • Test core use cases (e.g., onboarding, support, policy search).
  • Capture feedback, iterate configurations, and showcase quick wins.

5. Change Management and User Enablement

  • Execute executive and department-level communication plans.
  • Deliver tailored, role-based training and playbooks.
  • Empower a champion network for peer support and local ownership.
  • Provide robust self-service resources and help centers.

6. Enterprise-Wide Rollout

  • Expand rollout in prioritized waves; leverage Glean analytics for adoption insights.
  • Continue content and knowledge curation.
  • Scale integration with additional applications based on business value.

7. Continuous Optimization and Value Realization

  • Implement regular KPI reviews and business impact assessments.
  • Refine workflows, connectors, and content as needs evolve.
  • Expand to new processes and celebrate success stories.
  • Foster a culture of collaboration and continuous learning.

Key best practices

  • Align Glean rollouts with business priorities and executive sponsorship.
  • Invest in change management: enable champions, tailor communications, and spotlight early wins.
  • Launch with impactful workflows; demonstrate value before scaling.
  • Rely on WWT's expertise for integrating non-standard systems and maximizing total knowledge visibility.
  • Measure results, adapt, and ensure Glean's adoption is sustained and deep.

 Summary: The power of WWT and Glean for enterprise-scale knowledge transformation

The combination of World Wide Technology's integration, adoption and change management capabilities with Glean's leading AI platform delivers a unique advantage for large enterprises. WWT's proven approach ensures every facet of your data ecosystem—across standard, custom or legacy environments—is seamlessly unified and fully leveraged within Glean. This partnership accelerates time-to-value with secure and scalable integrations, minimizes risk, and elevates user adoption across the entire organization.

By working together, WWT and Glean help your enterprise transform knowledge into a true competitive asset—empowering your teams, driving measurable business outcomes, and supporting continuous innovation at a global scale. As a result, your organization not only succeeds in deploying Glean, but fully realizes its potential to unlock productivity, agility and enterprise-wide intelligence—today and for the future.

Technologies