Case Study


Bedside care without a hospital

Looking for a way to reach more patients in more places and provide care at the moment its needed, Mercy Virtual partnered with World Wide Technology (WWT) and Cisco Systems to connect medical teams from their care center to patients at home.










What does a virtual hospital look like?

Mercy worked hand-in-hand with WWT to extend their mission far beyond the walls of the Virtual Care Center. Highly sensitive two-way cameras put doctors at the bedside, wherever that is, while sensors bring in real-time data to detect deteriorations in health. And all along the way, care teams create stronger bonds with their patients.

Mercy Virtual Care Center
See how much data is generated in a virtual hospital

Healthcare innovation on the fly

WWT created a custom software application to create an easy interface for care teams and patients. The application has an evolving software infrastructure using innovation with APIs on top of Cisco technologies.

See how it came together
  1. Mercy Virtual treated more than 500,000 patients in 2016.

  2. Stroke Facts, Center for Disease Control and Prevention, Dec. 2016.

  3. Wait Time for Treatment in Hospital Emergency Departments: 2009, Center for Disease Control and Prevention, Aug. 2012.

  4. Hypoxemia (low blood oxygen), Mayo Clinic, Dec. 2015.

  5. Congestive Heart Failure Basics, Kaiser Permanente, Mar. 2014.