Amazon Connect has evolved from a contact center platform into a suite of agentic AI solutions purpose-built for public sector engagement. Join AWS and WWT for a look at how state and local government agencies are using Amazon Connect Customer to modernize citizen service, without replacing the systems they've already invested in. We'll cover what's driving this shift, what a modern, AI-assisted contact center looks like for SLED agencies, and how to get started.

We are delighted to have you join WWT for drinks, appetizers and networking at The Mulberry during the 2026 NASCIO Midyear Conference! Date: Monday, April 27, 2026 Time: 8:30 - 10:30 PM EST Location: The Mulberry Thank you to our partners: Cloudflare, Google Cloud, Intel, & NVIDIA