By the conclusion of this lab, you’ll have completed the following in ServiceNow:
- Create a REST web service user
- Become familiar with the REST API Explorer
- Construct an inbound GET request
- Construct an inbound POST request
- Create an Incident using REST APIs
- Construct an outbound GET request
- Become familiar with Variable Substitutions in APIs
- Develop a simple workflow that enhances an Incident with data from an API call
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