This lab deploys a real-time speech-to-speech support agent for fictional company AnyTelco, where a customer calls in for help. It uses Amazon Nova Sonic in Amazon Bedrock for natural conversation, with S3/CloudFront and Cognito for frontend/auth. A backend on ECS/NLB streams audio and invokes MCP tools (e.g., DynamoDB customer profiles, Bedrock knowledge bases). All infrastructure is provisioned via AWS CDK.