Our Microsoft Teams consulting services
As a Microsoft Gold partner with expertise across digital workspace technologies, we understand the importance of empowering employees – remote, office-based, hybrid and frontline – to be productive and collaborative.
Our proven methodology for creating custom collaboration experiences within Microsoft Teams allows organizations to reduce risk, accelerate deployment timelines, secure their environment, create seamless employee experiences and minimize disruption.
Our approach follows four steps:
1. Discover
- Assess organizational readiness
- Align business and technical requirements
- Determine and assign success criteria
- Develop project schedules
- Remediate discovered blockers
2. Design
- Determine deployment goals
- Develop strategy and end-user personas
- Define target configuration policies
- Create high-level and low-level designs
- Create implementation plan and acceptance test plan
3. Deploy
- Build target environment to design
- Test deployment and migration processes
- Pilot deployment to end users
- Facilitate mass deployment of solution
- Provide tiered support services to the community
4. Adopt
- Train employees on Microsoft Teams via how-to guides and onsite and virtual training sessions
- Troubleshoot immediate issues and user obstacles
- Provide 101-level support for IT admins
- Advise on best practices for enterprise change management
Interested in a specific service?
Explore our list of offerings below or contact our experts to discuss your Microsoft Teams project and determine the right starting point for your organization.
- Skype for Business server/online hybrid migrations
- Microsoft Teams greenfield deployments
- Microsoft Teams for frontline workers
- Microsoft Teams for healthcare workers
- Microsoft Teams functional gap analysis
- End-user persona development
- Network readiness assessments
- Operations team readiness assessments
- Microsoft Teams Room (MTR) deployment
- Third-party video room system integration (cloud video interop)
- Audio conferencing (dial-in conferencing)
- Microsoft Teams lifecycle and governance
- Microsoft Teams security and compliance
- Microsoft calling plans and DID porting to Microsoft
- Microsoft direct routing with Microsoft certified SBCs
- On-premises legacy PBX and IP-PBX integrations/migrations
- Auto attendants and call queues
- Location-based routing
- Dynamic emergency calling (E911)
- Microsoft Teams IP phone deployment and management
- Third-party contact center integrations
- User training and adoption support
- Microsoft Teams 101 for IT admins
- Business transformation strategies using Microsoft Teams
- Enterprise program management
- Enterprise change management
Your partner for Microsoft Teams
Crafting a fit-for-purpose Microsoft Teams solution requires a partner with deep technical expertise and experience delivering streamlined employee experiences. With 10+ Microsoft Gold competencies, long-standing partnerships and expertise with Teams ecosystem providers like Cisco, Poly, AudioCodes, Ribbon and Jabra, we can design and deploy complex architectures that unlock the full value of an integrated solution.