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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
From Legacy to Cloud: A Smarter Path to Application Modernization
Legacy systems keep the lights on but drain millions in IT spend and stall innovation. In this episode of WWT Presents Research, industry leaders Dave Sellers, GM of Multi-Cloud and Rachel Komeshak, Senior Solutions Principal share how leading enterprises are overcoming fear and embracing automated application modernization.
See how organizations cut legacy costs by up to 90%, reduce risk with AI-driven tools and unlock decades of trapped innovation. If you still rely on 20-year-old mission-critical apps, 2025 is the moment to act before the cost of waiting climbs higher.
Explore the five phases of modernization from discovery to full business transformation and learn how WWT helps enterprises modernize with speed, security and confidence.
What AI Winners Know: The Build Matters More Than the Cloud Model
Despite ambitious AI goals and massive investments, many organizations are watching their initiatives stall before they ever deliver impact. In this episode of WWT Presents Research, Robb Boyd is joined by data scientist Ina Poecher and cloud architect Zaid Elkhateeb to explore why so many AI projects fail before the first model ever runs and how to change that. Discover how forward-thinking enterprises are closing the gaps between data science ambition and operational reality. Because real AI success doesn't start with a model, it starts with getting the groundwork right.
Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
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Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
You Can't Automate What You Don't Know: Why Visibility Is the Top Automation Priority
In this episode of WWT Presents Research, host Robb Boyd and Nick Thompson, a distinguished solutions architect, explore the foundational role of infrastructure visibility in automation success.
From Legacy to Cloud: A Smarter Path to Application Modernization
Legacy systems keep the lights on but drain millions in IT spend and stall innovation. In this episode of WWT Presents Research, industry leaders Dave Sellers, GM of Multi-Cloud and Rachel Komeshak, Senior Solutions Principal share how leading enterprises are overcoming fear and embracing automated application modernization.
See how organizations cut legacy costs by up to 90%, reduce risk with AI-driven tools and unlock decades of trapped innovation. If you still rely on 20-year-old mission-critical apps, 2025 is the moment to act before the cost of waiting climbs higher.
Explore the five phases of modernization from discovery to full business transformation and learn how WWT helps enterprises modernize with speed, security and confidence.
Cloud Chaos or Cloud Control? Fixing the Operating Model for Speed, Savings & Scale
Many organizations move to the cloud expecting speed and savings, only to end up with ballooning bills, siloed teams and mounting frustration. In this episode of WWT Presents Research, Robb Boyd talks with Jeff Weeks, creator of WWT's Cloud Operating Model framework and Michelle Dupuis, one of only 300 certified FinOps professionals worldwide, to unpack why the problem isn't the cloud but how you're running it. Learn why fixing your operating model is the foundation for securing data, enabling AI infrastructure and modernizing legacy applications. Cloud success is not just about migration; it is about mastering the model that makes it work.
What AI Winners Know: The Build Matters More Than the Cloud Model
Despite ambitious AI goals and massive investments, many organizations are watching their initiatives stall before they ever deliver impact. In this episode of WWT Presents Research, Robb Boyd is joined by data scientist Ina Poecher and cloud architect Zaid Elkhateeb to explore why so many AI projects fail before the first model ever runs and how to change that. Discover how forward-thinking enterprises are closing the gaps between data science ambition and operational reality. Because real AI success doesn't start with a model, it starts with getting the groundwork right.
Full Context, Full Value: Turning Observability Into Action
In this episode of WWT Presents Research, host Robb Boyd and Tree Lindemann-Michael, an operations and delivery lead for AIOps, explore how technical teams can embrace full-context operations.
AI at a Standstill? How Automation Unlocks Real ROI
In this episode of WWT Presents Research, host Robb Boyd and Corey Wanless, a principal solutions architect, explore ways in which organizations can automate infrastructure and processes for AI success.
From Deploy to Retire: Optimize Every IT Asset
In this episode of WWT Presents Research, host Robb Boyd and Mark Wall, managing director of automation solutions, explore how organizations can scale automation across the lifecycle of their IT assets.
Shadow AI: The Threat You Didn't See Coming
AI is transforming the enterprise—but with great power comes great vulnerability. As organizations race to adopt AI technologies, they're also opening the door to a new, often invisible threat: shadow AI. These unsanctioned tools operate beyond traditional oversight, exposing gaps that legacy security frameworks just aren't built to handle. Join WWT security experts Kent Noyes and Bryan Fite as they explore explore how to get ahead of the curve by securing AI before it secures a foothold in your threat landscape.
Optimizing Your Security Tools: Turning Complexity into Capability
Many organizations are facing a growing problem: a patchwork of overlapping tools, redundant features and platforms that don't integrate. The result? Skyrocketing budgets, underutilized assets and security teams overwhelmed by the complexity of managing it all. But the bigger question is: Do you actually have the right tools to provide the coverage you need? Join Matt Berry Global Field CTO for Cybersecurity at WWT and Justin Peterson Senior Director at WWT, as they dive into this pressing issue. Together, they'll reveal how to turn your security stack from a liability into a strategic asset.
Steps for Driving Cyber Resiliency Enterprise-Wide
We've heard it time and time again: It's not if, but when you'll get hacked. Accepting that reality requires you and your security teams shift your focus from prevention to recovery. Watch Kate Kuehn, WWT's Global Head of Cyber Advocacy, talk about how you can drive cyber resiliency – from the practitioner level all the way up through the board room.
Strengthening Cybersecurity Governance for Business Resilience
In today's evolving threat landscape, cybersecurity governance is no longer just an IT function—it's a business imperative. Regulators demand more than compliance checkboxes; they expect organizations to prove that their security controls work.
Join WWT security experts Mario Balakgie and Mike Dombrowski for a deep dive into governance strategies that align security with business objectives, mitigate emerging risks and drive operational resilience. You'll learn how organizations can move from compliance-driven to risk-driven approaches, ensuring faster, smarter decision-making in an interconnected world.
Why Now Is the Time to Embrace a Converged Network Architecture
The convergence of optical transport and core routing has long been a networking ambition. Unfortunately, challenges related to cost, performance and interpretability have stood in the way — until now. Join WWT experts Josh Hogan and Tyler Tappy as they discuss how recent advancements have made it the perfect time for organizations to embrace a converged network architecture.
Using Networks as a Platform to Drive Facility and Operations Innovation
No longer simply about Wi-Fi, today's campus networks integrate with building systems that can drive innovation, enhance employee experience, accelerate environmental initiatives and unlock the power of AI.
Join WWT Technical Solutions Architect Samuel Clements as he talks about how wireless technology is reshaping connectivity for campus networks and acts as a platform to support hybrid work models that are more secure and embrace the unpredictability of an AI-driven future. Clements also discusses how IT leaders can create inroads with facilities management teams by treating them like a line of business, matching the right wireless technology to specific use cases and how optimized facilities can create a competitive advantage for your organization.
The Future of Cyber Resilience and Risk Management: Tackling AI and Business Continuity
What would happen if your business suffered a major cyber attack today? Most organizations aren't ready. But yours can be. In this powerful discussion, WWT cybersecurity experts Kate Kuehn and Angela Brandt reveal how businesses can stay operational through inevitable cyber incidents. Learn why AI-driven threats, internal mistakes, and system malfunctions are reshaping security strategies and how you can build a resilient business that doesn't just survive, but thrives in the face of disruption.
Think Beyond Disaster: Driving Cyber Recovery in the Data Center
As bad actors leverage AI to make ransomware attacks more prevalent and effective, data center operators and security leaders must move beyond traditional disaster recovery plans and think strategically about cyber recovery.
Join WWT Cyber Resiliency Expert Michael Ambruso and Emerging AI and Cybersecurity Solutions Architect Todd Hathaway as they discuss ways in which you can optimize your data recovery plan when — not if — you fall victim to attack. Michael and Todd clarify the important difference between disaster and cyber recovery, dive into the role AI is playing in offense and defense, and offer guidance on how to best increase resiliency throughout your organization.
Wi-Fi 7 vs. Wi-Fi 6/6E: Making the Right Choice for Your Office Network
Remember when office networks were the gold standard for connectivity? Those days are long gone. Today's employees are making a startling discovery as they return to work: their home Wi-Fi often outperforms their corporate network. This technological role reversal creates a critical challenge for IT leaders trying to support hybrid work models. Now is the time for IT leaders to decide whether they should upgrade to Wi-Fi 7 or stick with Wi-Fi 6/6E. Join WWT experts Jen Huber and Mike Rice as they explore Wi-Fi 7 features, technical benefits and implementation considerations to help leaders answer this important question. The path forward requires balancing immediate needs with future-proofing. By understanding the true benefits of each standard and matching them to your specific environment and use cases, you can make informed decisions about when and how to upgrade your wireless infrastructure. Whether that means implementing Wi-Fi 7 now or optimizing your existing deployment, the goal remains the same: ensuring your office network delivers the reliable, high-performance experience that today's employees demand.
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
The End-User Computing vs. Security Smackdown: Strategies to Emerge Victorious in the Digital Workspace
Tired of the endless tug-of-war between your end-user computing and security teams? Join WWT experts Ivan Wintersteiger, Director of EUC and AIOps (Observability), and Jordan Hildebrand, Global Cyber Practice Director, as they face-off in a discussion about strategies to move past the "us vs. them" mentality. You'll learn the frameworks, communication tactics and assessment methods that enable a harmonious balance between employee experience and security posture.
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.