Cisco Unity Connection ATC Webex Contact Center Cisco Unified Contact Center Express (UCCX) Cisco Unified Communications Manager Cisco Unified Communications Contact Center Solutions Digital Workspace
Learning path

Webex Contact Center

Skill Level
Fundamentals
Duration 20m
Updated Nov 26, 2023

About this learning path

Webex Contact Center is Cisco's next generation cloud and hybrid contact center solution. The solution support numerous architectures as well as integrations to Microsoft Teams as well as Google DialogFlow as well as many others.

Your instructors

World Wide Technology

Tech Solutions Arch II, ATC

Prerequisites

  1. Eagerness to learn

What you'll learn

  1. Webex Contact Center Overview
  2. Webex Contact Center Features & Functionality
  3. Integrating Microsoft Teams & Webex Contact Center

Technologies

  1. 1. Webex Contact Center
    1. Enroll in this learning path to view locked content What is Webex Contact Center?
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    2. Enroll in this learning path to view locked content What is Webex Contact Center Routing Orchestration
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    3. Enroll in this learning path to view locked content What is Webex Contact Center with Microsoft Interoperability
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  2. 2. Conclusion
    1. Enroll in this learning path to view locked content Quiz
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    2. Enroll in this learning path to view locked content Learning Path Complete
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