Transforming Retail with Secure, Scalable Cloud & AI Solutions
World Wide Technology provides top-tier retail, consumer goods and travel & hospitality solutions tailored to address the unique challenges retailers face every day. The retail experience of the future will be shaped by the rapidly evolving technology as it becomes more interwoven in what consumers and associates expect from an organization. We work with brands not only to identify their strategy and path forward; we also focus on the data and technology and how they can drive real outcomes for our customers and consumers.
Developing beautifully crafted, well-architected cloud, digital and AI solutions that exceed expectations. Leveraging our robust cloud, digital and AI practices, WWT continues to deliver scalable retail solutions to help ensure our customers meet the expectations of their consumers and associates alike. Utilizing advanced analytics and machine learning capabilities, WWT helps businesses gain valuable insights into customer behavior, enabling personalized and improved customer experiences.
Move from Cloud Potential to Customer Impact
Together, WWT and AWS help retailers modernize responsibly, by connecting strategy, architecture, integration and delivery across the full retail technology lifecycle. AWS supplies the secure, scalable platform. WWT brings the retail expertise, infrastructure experience and execution model needed to apply the platform across complex retail environments, from stores and distribution centers to e-commerce and the corporate office.
- Improve customer experience: Accelerate access to inventory, order and customer data, along with AI-driven personalization and associate assistance, giving your teams time back for shoppers and accelerating omnichannel transformation.
- Modernize operations: Retire data-center debt, modernize VMware and other legacy applications, and run e-commerce, order management and customer contact centers in the cloud.
- Design for compliance: Build on AWS services that support PCI DSS and data privacy requirements, and validate security, logging and access controls in WWT's Advanced Technology Center before they reach production.
- Unify retail data: Bring fragmented customer, inventory, POS, supply chain and loyalty data into modern architectures that support analytics, personalization and AI.
WWT's Retail Services
WWT prioritizes security and compliance, ensuring that all solutions adhere to industry standards and protect sensitive customer data. The partnership fosters innovation, allowing businesses to quickly adapt to market changes and implement new technologies that enhance their service offerings. These combined strengths make WWT the ideal partner for travel and hospitality businesses looking to optimize their operations and deliver exceptional customer experiences.
Together, WWT and AWS help retailers modernize the store as a connected, secure and scalable technology environment. AWS provides the cloud, edge and data services to support innovation across locations, while WWT brings the retail expertise, integration capabilities and Advanced Technology Center resources to design, validate and deploy solutions across the store estate. Key capabilities include:
- Modern Network Fabric
- Edge Compute & IOT Platform
- Integrated Devices & Endpoints
- Store Intelligence & Data Layer
- Operational Observability & Automation
WWT and AWS help retailers turn store, customer and operational data into timely actions that improve efficiency and resilience. By combining AWS cloud, analytics and AI services with WWT's retail expertise and integration capabilities, organizations can anticipate demand, automate routine work and monitor store performance across locations. Key capabilities include:
- Predictive Forecasting
- Computer Vision Intelligence
- Intelligent Task Management
- Real-Time Store Health
- Unified Operations Data Platform
WWT and AWS help retailers create more connected, personalized customer experiences by bringing identity, behavioral and transaction data together on a secure, scalable foundation. Combining AWS data, analytics and AI services with WWT's retail and integration expertise enables brands to orchestrate interactions, strengthen loyalty and continuously measure and optimize engagement. Key capabilities include:
- Customer Identity Foundation
- First-party Data Enrichment
- Unified Layer Orchestration
- Loyal Value Architecture
- Measurement and Optimization
WWT and AWS help retailers equip associates with connected tools, intelligent assistance and actionable insights that simplify work and improve service. By combining AWS cloud and AI services with WWT's digital workspace, integration and retail expertise, organizations can automate routine tasks, accelerate onboarding and give employees more time to focus on customers. Key capabilities include:
- Unified Associate Devices & Apps
- Intelligent Task Automation
- AI Assistant for Store Associates
- Workforce Data & Productivity Insights
- Onboarding / Training Acceleration
WWT and AWS help retailers protect customer data, payment environments and connected operations with security built into the architecture from the start. Combining AWS security and compliance services with WWT's retail expertise and validation capabilities enables organizations to strengthen access controls, safeguard data and applications, and improve threat detection and response across stores and digital channels. Key capabilities include:
- Identity and Access Management
- Data Protection
- Network and Application Security
- Monitoring and Threat Response
AWS Funding
AWS has many programs to assist with Proof of Concept development and other specialized workload funding initiatives. WWT will help you find ways to offset R&D work needed to ensure a solid business case.
If you are migrating current workloads to AWS, the primary funding program is the Migration Acceleration Program (MAP), which is designed to support AWS Partners through each phase of the migration journey: Assess, Mobilize, Migrate & Modernize.
This is part of the AWS Migration Acceleration Program, a structured program designed to help organizations migrate and modernize cloud workloads on AWS. This funding is intended to offset migration costs, reduce financial pressure and provide a clear framework for planning and executing cloud migrations. Types of funding listed below:
- AWS Credits
- Partner Funding
- Migration-Completion Incentives
This funding mechanism provides AWS service credits to offset compute, storage and API costs for building and running a prototype that has a clear technical scope and a realistic path to production.
This is AWS's hands-on, agile, outcome focused transformation methodology designed to help speed up cloud adoption, migration modernization & AI innovation.
Why WWT for AWS Retail
WWT brings deep retail expertise to the AWS platform. Our retail industry advisors work with merchandising, digital commerce, supply chain and IT teams to modernize infrastructure, elevate shopper and associate experiences, lower the cost to serve and drive stronger business outcomes. Through WWT's Advanced Technology Center, organizations can test architectures, integrations and AI workloads before introducing change into production retail environments, including stores, ecommerce and distribution centers.
As an AWS Premier Consulting Partner, WWT supports customers across advisory, architecture, migration, application modernization, DevOps and AI. That end-to-end model helps retailers avoid stitching together disconnected partners. It also ensures AWS designs account for the POS, inventory, order management, loyalty, networking, storage, security and operational systems already in place
Hands-on AWS labs covering identity and access management, logging and monitoring, and infrastructure as code help teams build skills and validate controls.
WWT's AI Proving Ground gives retail teams access to leading AI technologies to learn, test and validate use cases before scaling them in production.
Our data and AI teams help organizations prepare data, prioritize use cases and build generative AI, machine learning and ML Ops capabilities on AWS, from data lakes and pipelines through production models.
From assessment through execution, WWT helps retail organizations plan and carry out migrations, retire data-center debt and modernize applications on AWS using structured methodologies.
WWT can help organizations acquire AWS solutions and services through AWS Marketplace, including consulting partner private offers.
Take the Next Step with WWT and AWS
Whether you are modernizing store and digital commerce infrastructure, improving shopper and associate experiences, building an AI-ready retail data foundation or preparing an existing AWS workload for retail security and compliance requirements, WWT can help you assess where you are today and define the next step forward.
Reach out to our AWS Retail Experts
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