This lab deploys a real-time speech-to-speech support agent for fictional company AnyTelco, where a customer calls in for help. It uses Amazon Nova Sonic in Amazon Bedrock for natural conversation, with S3/CloudFront and Cognito for frontend/auth. A backend on ECS/NLB streams audio and invokes MCP tools (e.g., DynamoDB customer profiles, Bedrock knowledge bases). All infrastructure is provisioned via AWS CDK.

This lab is designed to give the user hands-on experience working with the AWS Identity and Access Management Service. The lab walks the user through creating groups and users and then working with permissions in the AWS CLI and Management console.