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Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
A Platform and Ecosystem to Make the Right Technology Decisions Faster
Make smart technology decisions fast, and mitigate the risk inherent in solving complex business challenges with even more complex technology solutions.
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
From Robots to Personalization: Three Tech Trends Redefining the QSR Experience
Learn how AI, robotics and data are shaping the future of fast food.
What's new
Jack in the Box's Guest Experience Transformation
WWT partnered with Jack in the Box to transform the guest experience by implementing a modern POS system. Guests now enjoy faster service, greater customization, and consistent and effortless interactions.
Why Ecosystems, Not Products, Will Define AI Success in Retail
AI success in retail transcends mere product selection, thriving instead on the convergence of edge and cloud technologies. This hybrid approach enables real-time personalization, inventory optimization and seamless customer experiences. Retailers embracing this synergy achieve superior growth and ROI, unlocking transformative capabilities beyond traditional methods.
Webinar: Cisco MCE Training - June 2025
My Cisco Entitlements (MCE) is a central depository of all your Cisco assets and entitlements. MCE provides real time insights into your Army command or organization's Cisco assets, while providing help and support for your all of your Cisco products and services.
If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the MCE platform serves as a one stop shop for all your asset requirements.
Our WWT instructors will also provide an overview of the Army GEMSS community page and answer Q&A at the conclusion of the webinar.
Jack in the Box Case Study
Gain insight into how Jack in the Box partnered with WWT and Qu to modernize its store network and point-of-sale system across 2,200 restaurants.
Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
The C-suite's Blueprint to Personalization in Retail and Beyond
A practical framework to align your executive team, data and technology around personalization strategies that drive measurable growth, loyalty and efficiency.
CXO Exchange: Key Takeaways
At the recent CXO Exchange in Memphis, WWT strengthened its position as a strategic partner in contact center and customer experience (CX) transformation. The event brought together senior executives from key industries for three days of focused conversations around evolving CX challenges and technology priorities.
Platform Thinking: The Art of Not Breaking Everything While Building Everything
Ready to build a digital platform without breaking everything? This refreshingly honest guide cuts through the "platform thinking" buzzword to show how market leaders actually create scalable ecosystems. Learn practical strategies for API development, cloud architecture and legacy integration that won't set your infrastructure ablaze.
Headless Commerce: An Architecture for Unlocking Fresh Customer Experiences
Learn what headless commerce is, how it can improve customer experiences, real-world examples and key considerations for getting started.
Webinar: Cisco MCE Training
My Cisco Entitlements (MCE) is a central depository of all your Cisco assets and entitlements. MCE provides real time insights into your Army command or organization's Cisco assets, while providing help and support for your all of your Cisco products and services.
If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the MCE platform serves as a one stop shop for all your asset requirements.
Our WWT instructors will also provide an overview of the Army GEMSS community page and answer Q&A at the conclusion of the webinar.
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
Partner POV | Five Smart Things AI PCs Can Do
Discover how AI PCs revolutionize everyday tasks, enhancing security, boosting creativity, transforming gaming experiences and personalizing education.
What Is Unified Commerce, and How Can It Benefit Your Business?
Unified commerce is a business strategy that integrates all sales channels, processes, customer data and applications, inventory and back-end systems into a seamless platform. Unified commerce is the foundation of competitive advantage for retailers, grocers, quick-serve restaurants and others. Here's why.
Transforming Patient Experience through Human-Centered Design for a Leading Cancer Center's New Hospital
By deeply understanding cancer patients' holistic experiences, we helped a leading cancer center reimagine patient care in preparation for a major hospital expansion.
How Unified Commerce Drives Smarter, Data-Driven Decisions
Great customer experiences increase loyalty, spurs growth and enables you to continue investing in technology to unlock even greater experiences. But too often, disjointed IT systems and siloed data stand in the way.
Join WWT Director of Digital Products Chris Douglas as he talks about how unified commerce ties it all together — breaks down silos across IT systems to provide visibility into customer data, e-commerce, order fulfillment, inventory management, customer relationship management (CRM), point-of-sale (POS) systems and more.
4 Key Principles for Reimagining Retail with Science and Vision
It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
From Robots to Personalization: Three Tech Trends Redefining the QSR Experience
Learn how AI, robotics and data are shaping the future of fast food.
Best Practices for Achieving a Unified Commerce Strategy
Based on our work with clients, we've identified these best practices for ensuring a smooth transition to a unified commerce strategy and faster ROI.
Webinar: Cisco MCE Training
My Cisco Entitlements (MCE) is a central depository of all your Cisco assets and entitlements. MCE provides real time insights into your business, while providing help and support for your Cisco products and services.
If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the MCE platform and these serves as a one stop shop for all your asset requirement
Navigating the Future: Three Emerging Trends in the QSR Industry
In this exclusive fireside chat from Jack in the Box's Good Good Summit, WWT's Global Vice President of Retail, Adam Dumey, and Jack in the Box's Chief Technology Officer, Doug Cook, dive deep into the transformative technologies reshaping the quick-service restaurant (QSR) industry.