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What's popular

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Calculating the Financial Potential of AI in the Contact Center

How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025

From Robots to Personalization: Three Tech Trends Redefining the QSR Experience

Learn how AI, robotics and data are shaping the future of fast food.
Blog
•May 7, 2025

A Platform and Ecosystem to Make the Right Technology Decisions Faster

Make smart technology decisions fast, and mitigate the risk inherent in solving complex business challenges with even more complex technology solutions.
Case Study

What's new

Webinar: Cisco License Central Training

As My Cisco Entitlements (MCE) is being superseded by Cisco License Central (CLC) - which will become your central depository of all of your organizations Cisco licenses, assets and entitlements. CLC will provide real time insights into your Army command or organization's Cisco assets, while providing help and support for your all of your Cisco products and services. If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the CLC platform serves as a one stop shop for all your asset requirements. Our WWT instructors will also provide an overview of the Army GEMSS community page and answer Q&A at the conclusion of the webinar.
Webinar
•Jul 30, 2025 • 1pm

The New Digital Mandate — From Technology Follower to Market Architect

Technology leadership in the age of convergence isn't about managing IT—it's about orchestrating transformation. The executives who understand this distinction will architect the future. Those who don't will find themselves managing the past.
Blog
•Jul 15, 2025

Are Retailers' Channel-centric Mindsets Leaving Opportunities on the Table?

Outdated, channel-centric mindsets and organizational silos are partly to blame for retailers' inability to adopt unified commerce. Learn how to overcome this cultural conundrum so your organization can thrive.
WWT Research
•Jul 11, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Jul 11, 2025

Talk Tech With Us: WWT Learning Paths

Discover how to get started with WWT's Labs and Learning Paths. This learning path will guide you through creating an account, navigating the platform, launching labs, and exploring structured learning content - all designed to help you build technical skills using WWT's Advanced Technology Center.
Learning Path

Entertainment Company Launches Unified Digital Marketplace to Help Content Creators Build New Worlds

The company partnered with WWT to transform its fragmented ecosystem into a unified, future-ready marketplace that streamlines creator experiences, accelerates innovation and unlocks new digital revenue streams across industries.
Case Study

Jack in the Box's Guest Experience Transformation

WWT partnered with Jack in the Box to transform the guest experience by implementing a modern POS system. Guests now enjoy faster service, greater customization, and consistent and effortless interactions.
Video
•1:29
•Jun 30, 2025

Turning Cybersecurity into a Retailer's Strategic Advantage

By integrating the "three R's" of cybersecurity — risk, resilience and recovery — into their growth strategies, retailers can transform cybersecurity from a mere compliance obligation into a significant competitive edge.
WWT Research
•Jun 24, 2025

Why Ecosystems, Not Products, Will Define AI Success in Retail

AI success in retail transcends mere product selection, thriving instead on the convergence of edge and cloud technologies. This hybrid approach enables real-time personalization, inventory optimization and seamless customer experiences. Retailers embracing this synergy achieve superior growth and ROI, unlocking transformative capabilities beyond traditional methods.
Blog
•Jun 19, 2025

Webinar: Cisco MCE Training - June 2025

My Cisco Entitlements (MCE) is a central depository of all your Cisco assets and entitlements. MCE provides real time insights into your Army command or organization's Cisco assets, while providing help and support for your all of your Cisco products and services. If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the MCE platform serves as a one stop shop for all your asset requirements. Our WWT instructors will also provide an overview of the Army GEMSS community page and answer Q&A at the conclusion of the webinar.
Webinar
•Jun 18, 2025 • 1pm

Jack in the Box Case Study

Gain insight into how Jack in the Box partnered with WWT and Qu to modernize its store network and point-of-sale system across 2,200 restaurants.
Video
•1:30
•Jun 18, 2025

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

The C-suite's Blueprint to Personalization in Retail and Beyond

A practical framework to align your executive team, data and technology around personalization strategies that drive measurable growth, loyalty and efficiency.
WWT Research
•Jun 16, 2025

CXO Exchange: Key Takeaways

At the recent CXO Exchange in Memphis, WWT strengthened its position as a strategic partner in contact center and customer experience (CX) transformation. The event brought together senior executives from key industries for three days of focused conversations around evolving CX challenges and technology priorities.
Blog
•Jun 12, 2025

Platform Thinking: The Art of Not Breaking Everything While Building Everything

Ready to build a digital platform without breaking everything? This refreshingly honest guide cuts through the "platform thinking" buzzword to show how market leaders actually create scalable ecosystems. Learn practical strategies for API development, cloud architecture and legacy integration that won't set your infrastructure ablaze.
Blog
•Jun 9, 2025

Headless Commerce: An Architecture for Unlocking Fresh Customer Experiences

Learn what headless commerce is, how it can improve customer experiences, real-world examples and key considerations for getting started.
Article
•Jun 3, 2025

Webinar: Cisco MCE Training

My Cisco Entitlements (MCE) is a central depository of all your Cisco assets and entitlements. MCE provides real time insights into your Army command or organization's Cisco assets, while providing help and support for your all of your Cisco products and services. If you are managing your active or expiring assets, monitoring license usage, managing user roles, etc., the MCE platform serves as a one stop shop for all your asset requirements. Our WWT instructors will also provide an overview of the Army GEMSS community page and answer Q&A at the conclusion of the webinar.
Webinar
•May 28, 2025 • 1pm

Calculating the Financial Potential of AI in the Contact Center

How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025

Partner POV | Five Smart Things AI PCs Can Do

Discover how AI PCs revolutionize everyday tasks, enhancing security, boosting creativity, transforming gaming experiences and personalizing education.
Partner Contribution
•May 18, 2025

What Is Unified Commerce, and How Can It Benefit Your Business?

Unified commerce is a business strategy that integrates all sales channels, processes, customer data and applications, inventory and back-end systems into a seamless platform. Unified commerce is the foundation of competitive advantage for retailers, grocers, quick-serve restaurants and others. Here's why.
Article
•May 13, 2025

Customer Experience

Break down silos across people, processes and data to create fresh experiences that drive loyalty, efficiency and competitive advantage.

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