Cisco UC Training: Administration Advanced Topics (Gateway Configuration)

8 hours
The Cisco UC Administration Training is structured as a hybrid workshop and is delivered by a technology specific subject matter expert in a workshop format, either virtually via the customer's preferred meeting application or onsite at the customer's location. The engagement combines an SME engagement, workshop, training and lab demo all in one interactive experience that focuses on learning a new technology, best practices and how it will fit into the customer's current environment.

What to Expect

The following items are included in this training: 

  • In-depth look at Cisco VoIP and IP Telephony concepts
  • Configure, operate and secure concept walk through
  • Execution concepts & whiteboarding
  • Best practices and recommended designs
  • Troubleshoot and maintenance processes and commands


Our expert-led training workshops help you gain a better understanding of the Cisco UC technology and solutions. Upon completion you'll have the working knowledge and skills to develop, deploy and maintain UC within your environment.


The following is a summary of the 1-day agenda, concepts and inclusions for the training:

Introduction to Voice Gateways

  • Cisco UC Networks and the Role of Gateways
  • Analog Signaling and Voice Gateways
  • Gateway Call Routing and Call Legs
  • Gateway Voice Ports Configurations
  • DSP Functionality, Codecs, and Codec Complexity

VoIP Call Legs

  • VoIP Call Legs Characteristics
  • VoIP Media Transmission
  • SIP Signaling Protocol
  • SIP Trucking
  • H.323 Signaling Protocol
  • Requirements for VoIP Call Legs

Dial Plan Implementation

  • Call Routing and Dial Plans
  • Digit Manipulation
  • Path Selection Configuration
  • Calling Privileges Configuration
  • Cisco Unified Communications Manager (CUCM) Dial Plan Implementation

CUBE Implementation 

  • Cisco Unified Border Element Overview
  • CUCM Trunk Configuration