Cisco Collaboration

What's new

CCIE Collaboration Lab

Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.

Sandbox Lab

223 launches

Unified Communications

Collaboration System Release 12.5 Configuration Lab

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will have a fully configured base installation ready to add users and devices.

Foundations Lab

463 launches

Unified Communications

Collaboration System Release 14 Administration Lab

Learn the administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Advanced Configuration Lab

14 launches

Unified Communications

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Foundations Lab

251 launches

Digital Workspace

Cisco Finesse 12.5 Administration Lab Teaser

Get a 30-second overview of the Cisco Finesse 12.5 Administration Lab.

Video

• 0:49

Dec 14, 2022

Digital Workspace

Cisco Finesse 12.5 Administration Lab Overview

Watch a video overview of the Cisco Finesse 12.5 Administration Lab.

Video

• 3:58

Dec 14, 2022

Digital Workspace

Unified Contact Center Express 12.5 Configuration Lab Overview

Watch a video overview of the Unified Contact Center Express 12.5 Configuration Lab.

Video

• 4:56

Oct 31, 2022

Digital Workspace

Unified Contact Center Express 12.5 Configuration Lab (Teaser Video)

Get a 30-second overview of the Unified Contact Center Express 12.5 Configuration Lab.

Video

• 0:58

Oct 31, 2022

Digital Workspace

Collaboration System Release 12.5 Administrator Lab Overview

Watch a video overview of the Collaboration Release 12.5 Administration Lab.

Video

• 4:01

Oct 17, 2022

Digital Workspace

Collaboration System Release 12.5 Administration Lab (Teaser Video)

Get a 30-second overview of the Cisco Collaboration 12.5 Administration Lab.

Video

• 0:42

Oct 17, 2022

Digital Workspace

Collaboration System Release 12.5 Configuration Lab Overview

Watch the video overview of the Collaboration Release 12.5 Configuration Lab.

Video

• 4:23

Sep 12, 2022

Digital Workspace

Collaboration System Release 12.5 Configuration Lab (Teaser Video)

30-second overview of the Cisco Collaboration 12.5 Configuration Lab

Video

• 0:36

Sep 2, 2022

End-User Computing

Reducing Digital Friction for Frontline Workers

Frontline workers, such as first responders, retail associates, linemen and transit drivers, make up 80 percent of the American workforce. Yet, they're often overlooked when it comes to the digital employee experience.

Article

• Nov 22, 2021

Unified Communications

Microsoft Teams Voice and Interoperability Workshop

This workshop is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams. Topics will include Direct Routing through Oracle, Ribbon, AudioCodes, Cisco CUBE and Cloud PSTN. Interoperability with Cisco CUCM/Webex along with video endpoint interoperability enabled via Synergy's Connect WebRTC Gateway and Cloud Video Interop (CVI) with Poly, Pexip and Cisco CVI will also be covered.

Workshop