What's new

The Mobile Remote Access (MRA) solution provides users who are external to the organization the ability to deploy physical endpoints and soft-clients, such as Cisco Jabber, decreasing time spent trying to set up meetings and chat between disparate systems.

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection, and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

User Experience lab focused on using the Akkadian Provisioning Manager to facilitate common Day 2 workflows such as user onboard and offboarding.

This lab is sandbox environment designed to simulate a collaboration cloud. Participants will have access a full Cisco cloud environment featuring Cisco UCM, Instant Messaging and Presence including Cisco Jabber and Cisco Unity Connection voicemail. This sandbox also features two software packages that are used for cloud management, Kumri and Yarnlabs Yarnman. Kurmi is a leading orchestration management tool allowing participants to see how they can automate MAC activity. Yarnlabs Yarnman can be used to test and verify functionality of a Cisco collaboration system.

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will have a fully configured base installation ready to add users and devices.

This lab will introduce participants to the Kurmi Orchestration and YarnLabs solution. In this lab exercise, users will see how Kurmi facilitates basic MAC activity and how YarnLabs can verify and test proper operation. This lab features a full Cisco Collaboration suite.

This lab introduces participants to the Verint Compliance solution. Users will see how Verint monitors, records and blocks various omni-channel communications in a Cisco Collaboration environment.