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Two ways to migrate to Smart Licensing for Cisco Collaboration

Our WWT Infrastructure Services organization, (or IS) has helped many of our Enterprise customers in their Cisco Collaboration journeys. One specific use case is helping customers migrate or convert their legacy Cisco Collaboration licensing model to the new Cisco Smart Licensing model.

Jun 30, 2020

5 min read

Cisco Smart Licensing Deployment Models For Collaboration Explained

Cisco Smart Licensing is the only licensing method available for the newest versions of Cisco's Collaboration System Release (CSR). Below is a group of common questions that architects and engineers have to ask themselves so they can make decisions on the most effective Smart Licensing deployment model for their organization.

Jun 30, 2020

8 min read

Lab Cisco Hybrid Work

CCIE Collaboration Lab

Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.

Sandbox Lab

183 launches

Collaboration System Release 12.5 Configuration Lab

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will have a fully configured base installation ready to add users and devices.

Foundation Lab

432 launches

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Foundation Lab

224 launches

What's new

Video Cisco Collaboration

Cisco Finesse 12.5 Administration Lab Teaser

Get a 30-second overview of the Cisco Finesse 12.5 Administration Lab.

Dec 14, 2022

0:49

Video Cisco Collaboration

Cisco Finesse 12.5 Administration Lab Overview

Watch a video overview of the Cisco Finesse 12.5 Administration Lab.

Dec 14, 2022

3:58

Video Cisco Collaboration

Unified Contact Center Express 12.5 Configuration Lab Overview

Watch a video overview of the Unified Contact Center Express 12.5 Configuration Lab.

Oct 31, 2022

4:56

Video Cisco Collaboration

Unified Contact Center Express 12.5 Configuration Lab (Teaser Video)

Get a 30-second overview of the Unified Contact Center Express 12.5 Configuration Lab.

Oct 31, 2022

0:58

Video Cisco Collaboration

Collaboration System Release 12.5 Administrator Lab Overview

Watch a video overview of the Collaboration Release 12.5 Administration Lab.

Oct 17, 2022

4:01

Video Cisco Collaboration

Collaboration System Release 12.5 Administration Lab (Teaser Video)

Get a 30-second overview of the Cisco Collaboration 12.5 Administration Lab.

Oct 17, 2022

0:42

Video Cisco Collaboration

Collaboration System Release 12.5 Configuration Lab Overview

Watch the video overview of the Collaboration Release 12.5 Configuration Lab.

Sep 12, 2022

4:23

Video Cisco Collaboration

Collaboration System Release 12.5 Configuration Lab (Teaser Video)

30-second overview of the Cisco Collaboration 12.5 Configuration Lab

Sep 2, 2022

0:36

Article Cisco Collaboration

Reducing Digital Friction for Frontline Workers

Frontline workers, such as first responders, retail associates, linemen and transit drivers, make up 80 percent of the American workforce. Yet, they're often overlooked when it comes to the digital employee experience.

Nov 23, 2021

6 min read

Mobile Remote Access - Configuration Lab

The Mobile Remote Access (MRA) solution provides users who are external to the organization the ability to deploy physical endpoints and soft-clients, such as Cisco Jabber, decreasing time spent trying to set up meetings and chat between disparate systems.

Foundation Lab

198 launches

Workshop Cisco Collaboration

Microsoft Teams Voice and Interoperability Workshop

This workshop is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams. Topics will include Direct Routing through Ribbon, AudioCodes, Cisco CUBE and Intrado PSTN. Interoperability with Cisco CUCM/Webex along with video endpoint interoperability enabled via Cloud Video Interop (CVI) with Poly, Pexip and Cisco CVI will also be covered.

Jun 8, 2021

1 min read

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Foundation Lab

224 launches

Article Cisco Hybrid Work

Cisco Webex Education Connector and Canvas LMS for the Virtual Classroom

Cisco Webex Education Connector can seamlessly integrate with Canvas LMS for improved virtual learning experiences before, during and after class.

Sep 22, 2020

3 min read

Training Cisco Collaboration

Cisco UC Administration Training for Help Desk or User Support

The Cisco UC Administration Training is structured as a hybrid workshop and is delivered by a technology specific subject matter expert in a workshop format, either virtually via the customer's preferred meeting application or onsite at the customer's location. The engagement combines an SME engagement, workshop, training and lab demo all in one interactive experience that focuses on learning a new technology, best practices and how it will fit into the customer's current environment.

Aug 26, 2020

1 min read

Training Cisco Collaboration

Cisco UC Training: Administration Advanced Topics (Gateway Configuration)

The Cisco UC Administration Training is structured as a hybrid workshop and is delivered by a technology specific subject matter expert in a workshop format, either virtually via the customer's preferred meeting application or onsite at the customer's location. The engagement combines an SME engagement, workshop, training and lab demo all in one interactive experience that focuses on learning a new technology, best practices and how it will fit into the customer's current environment.

Aug 26, 2020

1 min read

Two ways to migrate to Smart Licensing for Cisco Collaboration

Our WWT Infrastructure Services organization, (or IS) has helped many of our Enterprise customers in their Cisco Collaboration journeys. One specific use case is helping customers migrate or convert their legacy Cisco Collaboration licensing model to the new Cisco Smart Licensing model.

Jun 30, 2020

5 min read

Cisco Smart Licensing Deployment Models For Collaboration Explained

Cisco Smart Licensing is the only licensing method available for the newest versions of Cisco's Collaboration System Release (CSR). Below is a group of common questions that architects and engineers have to ask themselves so they can make decisions on the most effective Smart Licensing deployment model for their organization.

Jun 30, 2020

8 min read

Case Study Adoption Services

Healthcare Organization Increases Remote and On-Site Collaboration with Next-gen Meeting Rooms

Feature-rich solutions deliver consistency across room types and geographies.

Jun 5, 2020

4 min read

Lab Cisco Hybrid Work

CCIE Collaboration Lab

Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.

Sandbox Lab

183 launches

Case Study Adoption Services

Credit Reporting Agency: Training a Global Workforce

Multi-language blended learning program helps 17,000 users adopt Cisco Webex across 16 countries.

Dec 17, 2019

3 min read