Infrastructure Automation Envisioning Workshop

8 hours

People want to be part of something bigger than themselves. They want to believe their work matters. Organizations with cultures built on learning, innovation and advancing a meaningful cause can magnetically attract and retain a talented, inspired and dedicated workforce.

Many organizations view automation technology as a path to build safe and innovative cultures, although technology alone does not build cultural excellence. We believe that human transformation, when aided by automation technology, is the catalyst for both sustainable individual and organizational excellence.

Our Infrastructure Automation Envisioning Workshop will help you begin your automation journey. We will help you build an automation strategy that creates a sustainable, programmability-minded culture focused on persistent learning, risk reduction and fulfilling, impactful work.

What to Expect

Experienced automation experts will guide your teams through a series of exercises which help you identify target use cases for automation, understand how to best use different automation tools, and determine the steps necessary for you to successfully develop and implement automation at scale.

  • Automation approaches and strategies
  • Design and architecture considerations
  • Organization of automation priorities
  • Outline of next steps
  • WWT automation insights

Goals & Objectives

WWT experts will help your team understand the "art of the possible" with real-world examples of infrastructure automation. These examples include the process changes and cultural shifts that will help you develop a strong automation center of excellence within your organization.

This interactive working session invites technology decision-makers, engineers and architects to collaborate with WWT subject matter experts on:

  • Your objectives: Goals, challenges, skill sets, timing, risk avoidance, current state and desired future state.
  • Strategic alignment: Automation scale, cost, culture, tools and matching automation objectives with strategic goals.
  • Architecture and design: Considerations for technology solutions, integration landscapes, in-flight projects and technology learning paths.
  • Use case development: Identify use cases where automation will have a positive impact on the organization.
  • Priorities and roadmap: Prioritized recommendations to achieve quick automation wins, long-term automation success, maximized returns on investments and how WWT can help with your next steps.

Activities we will lead

  • WWT listens: An interactive activity to understand your goals and challenges. 
  • The automation journey: An interactive activity to understand your path to tangible automation. 
  • WWT automation insights: A presentation on automation trends that we see across organizations and industries. 
  • WWT automation use cases: A presentation on examples of widely used automation use cases. 
  • Bringing automation to life: A presentation on our automation delivery methodology.
  • Choosing a starting point: An interactive activity to identify and prioritize automation use cases. 

How to prepare

  • Assemble the audience: Invite 10-12 participants who experience, or lead teams that experience, the pain or toil associated with manual work. 
  • All ideas are valuable: The free flow of ideas is essential in this workshop, so think of and plan to share any outcomes or results you want from automation. We will help you identify themes and build consensus around the ideas that have the biggest potential benefit to your organization. 
  • Use data to identify automation opportunities: Is there historical data like repeated requests, high volume of tickets, etc., to help determine which workflows will benefit the most from automation? 
  • Know your boosters and blockers: Be mindful of the factors within your organization that may help or hinder your ability or capacity to automate. 
  • Understand your toil: Discuss amongst your teams and understand the tasks and workflows that cause frustration or a sense of lost productivity. 
  • Your definitions of success: Think of what "success" means to you and how you will measure your progress. Will you use metrics like the number of automated workflows your organization runs?  How much time and money you save? Your employee satisfaction and retention? 


Align automation technology with your cultural and tactical objectives, create consensus around your highest priority automation targets, and build momentum to begin or accelerate your automation journey.