Learn how Singlewire’s InformaCast emergency notification software integrates with CUCM and Appspace's Digital Signage for visual emergency alerts. This integration allows Cisco UC Engineers to program IP phones so that select employees can participate in posting emergency notifications that display to digital signage.
When an emergency happens, it should be easy to notify everyone in your organization. As more and more organizations rely on softphones, as opposed to desk phones, notifying end users becomes more difficult. The standard methods of sending alerts to softphones, messaging apps and SMS text messages have their limitations. Softphone and messaging app users may miss notifications because they're not logged in and SMS text alerts not only rely on cell tower connectivity, but users need to register their mobile number and keep it up to date. With all of these caveats, visual alerts are an easy way to bridge any notification holes in your facilities. These types of alerts apply to government, manufacturing, healthcare, commercial, entertainment and retail.
Architect, Mike Jennings, walks through the process of activating and de-activating alerts that get broadcast to distinct device groups. You’ll see how to create QuickURLs to send alerts to specific devices such as speakers and screens. While triggers can be automated we focus specifically on how to configure IP phones so that specific employees or staff can manually initiate alerts with a quick press of a button.