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Digital Workspace Unified Communication and Collaboration

Unified Communication and Collaboration

Communication tools — voice calling, instant messaging, team chat and presence, among others — that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.

Are You Ready For Unified Communications?

A true collaborative environment demands real-time access to the right resources — anywhere, anytime and on any device. Those resources are increasingly distributed as organizations become more decentralized. Unified Communications solutions are infrastructure-aware to support a quality experience across multiple technologies. We have the resources to blend it all together to create one, simplified client.
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How Do I Get Started?

Working together should be easy. Unfortunately, for many organizations, it's not. We help evolve your workplace strategy, integrate technology systems and deploy the right architecture — be it on-premise, in the cloud or a hybrid of the two — for better collaboration, teamwork and productivity.
Evaluate
Legacy vendors, disparate sets of tools and dispersed teams stand in the way of collaboration and stymie productivity. We identify your company’s unique business use cases, and focus on current business challenges and goals. By understanding the impact of high‐quality video and cutting‐edge collaboration capabilities across your enterprise, you can to establish a smart path forward.
Design
It's critical to understand the desired end-user experience of today’s changing workforce. Seamless interoperability is key. Our Advanced Technology Center (ATC) includes more than 100 validated interoperability test beds, so you can see how different integrations work within your network architecture. We focus on experience and workloads to deliver multi-vendor solutions that provide the same end-user experience no matter the platform, location or endpoint.
Implement
Collaboration is not a product, it’s an evolution of business and its technologies. We provide ongoing training for employees and IT, educational marketing communications and license management. 
Operate
The importance of collaboration as part of an organization's digital transformation demands a flexible approach. Organizations can deploy different Unified Communications technologies in different ways —  on-premise, in the cloud or a hybrid of the two, each of which have their own set of benefits to drive productivity. We help you determine the right deployment model and how best to operate it. 

End User Adoption

The most significant risk to purchasing new software is software consumption, but it's often overlooked. Not only is it critical to ensure your technology administrators and end users understand the purpose of the new and enhanced technology, but that they are also comfortable utilizing it daily to realize the desired outcomes for your business. 
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How SD-WAN Benefits Enterprise Collaboration
Successful SD-WAN solutions keep UC and collaboration applications top of mind.
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Related Topics

Next-Gen Meetings
It’s amazing what a great meeting can accomplish. Next-Gen Meetings — the convergence of voice, video and web conferencing into a unified experience — are easy to schedule, join, use and manage, and foster high-performing teams.
Software Defined WAN (SD-WAN)
Organizations are increasingly turning to SD-WAN for their digital initiatives, to optimize SaaS and cloud applications, and to simplify IT deployment and operations.
Contact Center
Reduce customer friction and improve agent processes with on-prem, cloud or hybrid solutions that give IT the flexibility they need to meet consumer demands.
End-User Computing
Give employees access to any application, on any device, anywhere, anytime — all while providing enhanced security and manageability for IT departments.
Don't see what you're looking for or want to learn more? Reach out to us to get started.