Multiple systems operator under tight deadline leverages WWT to enable next-gen service offerings.

Flexibility and agility will be critical for service providers moving forward in order to meet the increasingly fluid demands of enterprise customers operating in a 5G world. 

A flexible and agile network will enable operators to quickly roll out innovative, next-generation services to business clients, which will position the service provider as a critical component of the end customer’s value chain. 

World Wide Technology is equipped to help service providers flex that muscle in delivering industry-leading services to customers faster than ever before. 

One of the biggest North American MSOs, under intense pressure from the commitment of their CEO to Wall Street to launch a new managed SD-WAN offering in 2018, needed to act swiftly to speed up their design and deployment of the service.  

Missing the deadline would risk the customer falling behind competitors in this category and potentially lead to losing market share, thus unsettling investors. The customer’s executives deemed the platform pivotal in generating future revenue and pressured its team to deliver a network that could support 10,000. 

The customer turned to WWT and Cisco to finish the design, testing, and rack builds just a month and a half ahead of the looming deadline to produce a bestofbreed solution — 14 SD-WAN sites in all that would comprise the backbone of the platform.  

The platform was unique in that it combined SD-WAN and Ethernet networks by integrating network function virtualization (NFV) platforms into its existing fiber network, allowing clients to select from a variety of connectivity options. 

Design and implementation were paramount in order to make sure the platform’s users wouldn’t be turned off by a complex solution, thus limiting quick uptake of future services, so the MSO needed to work hand-in-hand with its OEM and a several other vendors to provide a seamless experience for its end customers. 

Because of the complex nature of the solution — and the rigid deadline — the customer needed an integrator to quickly pull all the resources together to execute. 

WWT leveraged its state-of-the-art Advanced Technology Center (ATCto design, validate and build the best-in-breed platform to meet the precise specifications of the customer before deploying it at scale in its North American Integration Center (NAIC).  

Thanks to deep-rooted industry expertise found within the ATC and unmatched integration capabilities, WWT was able to complete the project in six weeks — a week and a half ahead of schedule. 

WWT’s flexibility and fluidity in building the pods on the fly enabled the customer to beat the deadline and improve its ability to generate additional revenue by launching the SDN service. The platform also helped the customer protect its own customer base while potentially capturing new market share in a highly competitive industry.