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What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
App Modernization Framework: Transforming On-Prem Legacy Systems with Google Distributed Cloud
This white paper from WWT, AppFaktors and Google Cloud provides technology leaders and architects with a comprehensive framework for modernizing legacy applications. Drawing from industry research and real-world implementations, it offers practical guidance for successful modernization initiatives.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Partner POV | Advancing sovereignty, choice, and security in the cloud for our customers
Google Cloud unveils enhanced sovereign cloud solutions, offering global businesses greater control, choice, and security without sacrificing functionality. With expanded infrastructure and strategic partnerships, these solutions empower organizations to navigate digital sovereignty confidently, leveraging advanced security features and AI capabilities to meet diverse regulatory and operational needs.
Partner POV | Bringing Gemini and Google Agentspace to you on-premises
Google's Gemini models are now available on Google Distributed Cloud, offering cutting-edge AI capabilities on-premises. Gemini's multimodal capabilities and Vertex AI integration promise transformative applications across industries, fostering innovation and efficiency.
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Pathways Language Model (PaLM)
Scaling to 540 Billion Parameters for Breakthrough Performance
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Three Cloud Desktop Solutions: A Matter of Choice
When it comes to cloud desktop solutions, financial services institutions have a few solid choices. WWT experts offer guidance on potential use case alignment to help you determine which fits best into your ideal future-state platform.
Partner POV | Dive Deeper into Gemini with BigQuery and Vertex AI
You can now access Gemini 1.0 Pro from inside the BigQuery console, gaining scale and efficiency to ground LLMs with your business data.
Partner Use Case | How a small Air Force team used Vertex AI to overhaul their manual processes
Discover how Google Cloud's Vertex AI transformed a small Air Force base by enhancing mission efficiency for service members within 90 days.