24 results found

What is Google CCAI?

Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Article
•Jun 1, 2023

App Modernization Framework: Transforming On-Prem Legacy Systems with Google Distributed Cloud

This white paper from WWT, AppFaktors and Google Cloud provides technology leaders and architects with a comprehensive framework for modernizing legacy applications. Drawing from industry research and real-world implementations, it offers practical guidance for successful modernization initiatives.
White Paper
•Mar 18, 2025

Partner POV | Bringing Gemini and Google Agentspace to you on-premises

Google's Gemini models are now available on Google Distributed Cloud, offering cutting-edge AI capabilities on-premises. Gemini's multimodal capabilities and Vertex AI integration promise transformative applications across industries, fostering innovation and efficiency.
Partner Contribution
•Jun 9, 2025

Partner POV | Advancing sovereignty, choice, and security in the cloud for our customers

Google Cloud unveils enhanced sovereign cloud solutions, offering global businesses greater control, choice, and security without sacrificing functionality. With expanded infrastructure and strategic partnerships, these solutions empower organizations to navigate digital sovereignty confidently, leveraging advanced security features and AI capabilities to meet diverse regulatory and operational needs.
Partner Contribution
•Jun 20, 2025

Is Your Contact Center Ready for AI?

Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Article
•Jun 26, 2023

Partner POV | Use Gemini 2.0 to Speed Up Document Extraction and Lower Costs

Google DeepMind's Gemini 2.0 revolutionizes document extraction with a multi-step approach, combining LLMs and structured rules. This method enhances accuracy, reduces cognitive load and simplifies rule management, transforming unstructured data into actionable insights.
Partner Contribution
•Mar 26, 2025

Cisco SD-WAN for Cloud Network Optimization

Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Article
•May 11, 2023

A Cloud Migration Primer for Global Financial Institutions

The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Article
•May 25, 2023

Partner POV | Dive Deeper into Gemini with BigQuery and Vertex AI

You can now access Gemini 1.0 Pro from inside the BigQuery console, gaining scale and efficiency to ground LLMs with your business data.
Partner Contribution
•Apr 11, 2024

Partner POV | AI at Bat: How Major League Baseball is surfacing stats faster with AI

Whether informing MLB apps, the league's 30 teams, or broadcast partners, AI is bringing new insights to every play
Partner Contribution
•Aug 16, 2024

Partner POV | Tips to enhance your prompt-engineering abilities

Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Partner Contribution
•Oct 3, 2023

Partner POV | Varonis Comparison of Major Cloud Providers

Adopting cloud technology is crucial for businesses to remain competitive, offering benefits like scalability, cost-efficiency, and access to advanced technologies. Understanding the differences between major cloud providers is essential for informed decision-making.
Partner Contribution
•Jan 13, 2025