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What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
App Modernization Framework: Transforming On-Prem Legacy Systems with Google Distributed Cloud
This white paper from WWT, AppFaktors and Google Cloud provides technology leaders and architects with a comprehensive framework for modernizing legacy applications. Drawing from industry research and real-world implementations, it offers practical guidance for successful modernization initiatives.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Partner POV | Bringing Gemini and Google Agentspace to you on-premises
Google's Gemini models are now available on Google Distributed Cloud, offering cutting-edge AI capabilities on-premises. Gemini's multimodal capabilities and Vertex AI integration promise transformative applications across industries, fostering innovation and efficiency.
Partner POV | Use Gemini 2.0 to Speed Up Document Extraction and Lower Costs
Google DeepMind's Gemini 2.0 revolutionizes document extraction with a multi-step approach, combining LLMs and structured rules. This method enhances accuracy, reduces cognitive load and simplifies rule management, transforming unstructured data into actionable insights.
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Partner POV | Dive Deeper into Gemini with BigQuery and Vertex AI
You can now access Gemini 1.0 Pro from inside the BigQuery console, gaining scale and efficiency to ground LLMs with your business data.
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Partner POV | Varonis Comparison of Major Cloud Providers
Adopting cloud technology is crucial for businesses to remain competitive, offering benefits like scalability, cost-efficiency, and access to advanced technologies. Understanding the differences between major cloud providers is essential for informed decision-making.
Partner POV | AI at Bat: How Major League Baseball is surfacing stats faster with AI
Whether informing MLB apps, the league's 30 teams, or broadcast partners, AI is bringing new insights to every play
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Partner POV | How generative AI is transforming the telco and media industry
How the telecommunications and media industry are integrating generative AI into their operations