Microsoft Teams empowers employees to meet, chat, call and collaborate – all in one place.

Microsoft Teams – included in Microsoft 365 – brings together people, conversations and content to create a hub for teamwork. We help organizations imagine new collaboration experiences within their Teams environment, then make it a reality. Ask us about the following areas:

Chat and team collaboration

Meeting rooms and video conferencing

Enterprise voice (cloud calling)

Advanced integrations and interoperability

Our Microsoft Teams consulting services

As a Microsoft Gold partner with expertise across digital workspace technologies, we understand the importance of empowering employees to be productive and collaborative. Learn how we can help you create customer collaboration experiences in Teams by exploring our services.

Browse all Microsoft Teams services

Learn more about Microsoft Teams

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Microsoft Teams User FAQs

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Unified Communications

What Is Direct Routing for Microsoft Teams?

With some (or all) of your workforce working from home, has the use of Microsoft Teams increased? Has this led to users wanting the ability to make or receive calls via Teams? In this article, we will cover what Direct Routing for Teams is, along with the features, requirements and architecture of this solution.
Article
• Mar 26, 2021
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Meetings

Poly Room Solutions for Microsoft Teams

Hybrid work has become a standard way of doing business. Your employees expect the flexibility to work from anywhere. With Poly + Microsoft Teams Rooms solutions, they will always feel part of the conversation, whether in the office or working remotely.
Video
• 1:52
Apr 17, 2022
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Meetings

Overview & Demo: Cisco Webex for Microsoft Teams Integration

This video will show the end user two different Webex Meetings integrations for Microsoft Teams. Those integrations are a chat bot and a dashboard tab. Microsoft Teams is the primary collaboration tool for Microsoft's O365 platform.
Video
• 4:36
May 27, 2020
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Unified Communications

Microsoft Teams Integration Provides Flexible Cloud Calling Options for Employees

WWT helped a large food company integrate its existing Cisco voice solution with Microsoft Teams to enable native cloud calling for Teams users.
Case Study
• Sep 3, 2021
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Meetings

Reimagining Spaces for "Meeting Equality" with Poly and Microsoft

To ensure meeting equality in a hybrid work model, organizations must think beyond traditional conference rooms to design intentional workspaces that are inspiring.
Article
• Sep 6, 2022
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Meetings

Webex vs. Microsoft Teams vs. Zoom for Meetings Overview

Meetings are integral to how we do business — they're where decisions are discussed and made. Good meetings are simple to schedule and join, and they foster engagement and collaboration from each participant, whether remote or in person. This one-hour briefing will focus on the three leading technologies for video meetings.
Briefing
• 1 hr
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Unified Communications

Microsoft Teams Voice and Interoperability Workshop

This workshop is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams. Topics will include Direct Routing through Oracle, Ribbon, AudioCodes, Cisco CUBE and Cloud PSTN. Interoperability with Cisco CUCM/Webex along with video endpoint interoperability enabled via Synergy's Connect WebRTC Gateway and Cloud Video Interop (CVI) with Poly, Pexip and Cisco CVI will also be covered.
Workshop
• 4 hrs

What's popular

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Unified Communications

Microsoft Teams Direct Routing With Cisco CUBE Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the Session Border Controller (SBC) from Cisco CUBE and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Unified Communications

Microsoft Teams Direct Routing With Ribbon SBC Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the Session Border Controller (SBC) from Ribbon Communications and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Unified Communications

Microsoft Teams Direct Routing With Audiocodes SBC Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the session border controller (SBC) from Audiocodes and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Employee Experience

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
Case Study
• Nov 15, 2022
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Meetings

Poly Room Solutions for Microsoft Teams

Hybrid work has become a standard way of doing business. Your employees expect the flexibility to work from anywhere. With Poly + Microsoft Teams Rooms solutions, they will always feel part of the conversation, whether in the office or working remotely.
Video
• 1:52
Apr 17, 2022

What's new

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Meetings

Enterprise Video Conferencing: Next-Gen Meetings Briefing

Meetings are integral to how we do business — they're where decisions are discussed and made. Good meetings are simple to schedule and join, and they foster engagement and collaboration from each participant, whether remote or in person. This two- to four-hour briefing will focus on the latest meeting room technologies and explain the various options for simplifying and enhancing the experience across your enterprise.
Briefing
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Unified Communications

Microsoft Teams Direct Routing With Cisco CUBE Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the Session Border Controller (SBC) from Cisco CUBE and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Unified Communications

Microsoft Teams Direct Routing With Ribbon SBC Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the Session Border Controller (SBC) from Ribbon Communications and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Unified Communications

Microsoft Teams Direct Routing With Audiocodes SBC Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the session border controller (SBC) from Audiocodes and a connection to on-prem PBXs such as Cisco CUCM.
Briefing
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Unified Communications

Cloud Calling Briefing

Cloud calling or UC as a Service (UCaaS) is a cloud-based technology that offers enterprise voice communication services via a third-party host. Migrating on-prem UC infrastructure to the cloud offers a number of advantages, such as carrier-class security, geo-redundant deployments, faster upgrade cycles, easy self-service and reduced maintenance costs. Cloud calling providers offer different levels of support service based on customer requirements. WWT provides options for cloud calling: Webex calling, Cisco UCM cloud calling, Microsoft Teams Voice, and Zoom Phone. This briefing explores these solutions to help identify which solution has the capabilities best suited for an organization's unique needs.
Briefing
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Employee Experience

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
Case Study
• Nov 15, 2022
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Microsoft to Certify Cisco Hardware for Teams Rooms, Premium Version Planned

Channel Futures: An enhanced Microsoft Teams Premium will be available next year for $10 per user, per month.
News
• Oct 17, 2022
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Meetings

Reimagining Spaces for "Meeting Equality" with Poly and Microsoft

To ensure meeting equality in a hybrid work model, organizations must think beyond traditional conference rooms to design intentional workspaces that are inspiring.
Article
• Sep 6, 2022
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Meetings

Overview & Demo: Meeting Interoperability with a Cisco Room Endpoint

This video will show native conference interoperability with a Cisco room endpoint. This is a simple walkthrough of the employee experience in meeting rooms when joining a Zoom, Google Meet, MS Teams or Webex meeting. You'll see the meeting joining experience across the 4 major conferencing providers with the same video endpoint.
Video
• 4:51
Aug 17, 2022
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End-User Computing

Announcing Microsoft Teams Optimized For Apple Silicon

Today we're excited to announce the arrival of a native Microsoft Teams app optimized for the Mac lineup with Apple silicon.
Article
• Aug 15, 2022
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Meetings

Overview & Demo: Poly Studio x30 USB Passthrough

This video shows the simple way users can utilize USB passthrough with the Poly Studio x30. The Poly Studio x30 is an all-in-one conferencing endpoint compatible with most conferencing platforms on the market today.
Video
• 4:53
May 31, 2022
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End-User Computing

Here's How Retailers Can Improve Employee and Customer Experiences

As consumers continue returning to in-store shopping in 2022, they will expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Simultaneously, retailers are facing a labor shortage, and high turnover, as U.S. retailers are trying to fill more than 1 million empty positions.
Article
• May 3, 2022
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Meetings

What is Video Conferencing Interoperability?

Explore the benefits of video conferencing interoperability with real-world examples and next steps for delivering a seamless video conferencing experience in your digital workplace.
Article
• May 2, 2022
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Meetings

Harness the Power of Collaboration with a Great Meeting

What makes a great meeting? A great meeting is immersive, seamless, inclusive and highly collaborative. At World Wide Technology, we help organizations remove the barriers between their physical and digital meetings. We design and deploy complex integrations that enable interoperability, simplify the meeting experience and unlock new levels of productivity.
Video
• 1:26
Apr 29, 2022
Meetings

Product First Look: Unboxing & Feature Reviews

Explore unboxing videos and feature reviews of the latest collaboration devices.
Playlist
Apr 27, 2022
Meetings

WWT's Approach to Collaboration

World Wide Technology helps organizations solve their most complex collaboration challenges. From strategy to execution, our digital workspace team delivers seamless meeting, calling and collaboration experiences to support your anywhere workforce.
Playlist
Apr 27, 2022
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Meetings

Interoperability for Video Conferencing

World Wide Technology brings an independent and expert perspective on the leading video conferencing endpoints and platforms. This playlist focuses on technical demos where interoperability is center stage.
Playlist
Apr 27, 2022
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Meetings

Poly Room Solutions for Microsoft Teams

Hybrid work has become a standard way of doing business. Your employees expect the flexibility to work from anywhere. With Poly + Microsoft Teams Rooms solutions, they will always feel part of the conversation, whether in the office or working remotely.
Video
• 1:52
Apr 17, 2022
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Meetings

Overview & Demo: Neat Board in Teams Mode

Meetings, now more than ever, should be a collaborative experience. The next generation of conferencing endpoints need to have the flexibility to integrate to multiple platforms, but still have the tools needed to get work done. Neat Board integrated with Microsoft Teams is a truly collaborative conferencing endpoint. In this video we show how easy it is to use the Neat Board with Microsoft Teams.
Video
• 7:21
Mar 30, 2022
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Employee Experience

What Is Collaboration and Collaborative Workspace?

What does collaboration mean in the workplace, why it's important, and how to choose the best collaboration tools for your business.
Article
• Feb 16, 2022