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Customer Experience
Customer Experience Priorities
A roadmap for exceeding customer expectations, leveraging AI effectively and creating a competitive advantage
WWT Research
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Aug 24, 2023
Customer Experience
Customer Experience - Digital Capabilities Briefing
Many organizations struggle to deliver a seamless digital transformation from experiences to outcomes. In this briefing, you'll learn how World Wide Technology creates and delivers digital solutions and products that empower customers and employees. Our holistic approach aligns desired business outcomes and technology solutions to your strategic initiatives.
Briefing
Customer Experience
Unified Commerce
Unified Commerce is a modern commerce strategy and intelligent digital platform that anticipates and adapts to the rapidly changing needs of business customers. WWT's Chris Douglas provides an overview of WWT's approach to Unified Commerce and the solutions that are offered by WWT's Digital products team.
Video
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4:25
Aug 2, 2023
Digital
Embracing M-Commerce as a Key Pillar of Your Customer Experience Strategy
Learn what mobile commerce is, how it benefits customers and trends shaping today's m-commerce experiences.
Article
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Aug 2, 2023
Digital
Headless commerce: An architecture for unlocking fresh customer experiences
Learn what headless commerce is, how it can improve customer experiences, real-world examples and key considerations for getting started.
Article
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Jun 30, 2023
Customer Experience
Integrations Are Everything
Businesses must connect to more systems than ever, making it easy to get tripped up on integration strategies. The key to taming this complexity lies in viewing the underlying issue as a distributed systems problem.
Article
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Jun 29, 2023
Software Development
Driving Delightful Shopping Experiences at Schnucks That Extend Beyond the Brick and Mortar
WWT designed and built a mobile app that delivered a seamless omnichannel experience with a rewards program that kept Schnucks grocery shoppers coming back for more.
Case Study
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Jan 12, 2022