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Tailored services to help achieve business goals

Every successful technology transformation requires the alignment of technology tools, investment and consumption.

Our Customer Experience teams can help you maximize the ROI from technology investments across a wide variety of scenarios. We provide value at every step of the journey — making sure you get the most from your technology investments.

Extracting the value of enterprise agreements

Enterprise agreements (EAs) are subscription programs designed to digitize and simplify how large companies manage software application licenses. With effective management, EAs are not only efficient pricing models but strategic tools organizations can use to realize the technology outcomes needed to stay relevant in today's competitive environment.

By factoring in services that support technology evaluation, design and adoption, WWT's EA+ program helps redefine EAs as crucial consumption vehicles that can drive innovation by enabling IT teams to take advantage of today's rapid evolution of software-driven capabilities.

By leveraging WWT's EA+ program, our integrated solution team will guide you through the entire process.

Extracting the value of enterprise agreements

Make the best choice of consumption models and supporting ROI analysis working with our pre-signature software advisors

Extracting the value of enterprise agreements

Completely understand all the software and tools required to ensure success and help build a roadmap to get you there, leveraging our Onboarding team

Extracting the value of enterprise agreements

Ensure you have the latest consumption analytics and technology changes to proactively drive critical decision making working directly with your Customer Success Manager throughout the term of your agreement

Extracting the value of enterprise agreements

Access Labs and Learning Paths delivered by WWT's Advanced Technology Center and Global Engineering teams

Paths to customer success

Explore the different services offered by WWT's Customer Experience team.

EA+ Services

Software Advisory Services

Customer Success Group

Customer Onboarding

Enterprise Agreement Operations

Roadmap to business value

EA+ is a full lifecycle model designed to identify the key components of a successful EA engagement. WWT's experienced Customer Experience teams provide the targeted education across each critical element, helping customers understand and plan a custom roadmap to success. By leading with education, EA+ from WWT anticipates potential pain points and accelerates how quickly customers can realize individual outcomes.

Developing a detailed roadmap for success requires business value conversations around how to align EA components with overall business strategy. To maximize the value of an EA, customers must fully be aware of the various challenges that might face.

Our work

Building a Modern, Elastic IT Infrastructure From Scratch for Elanco Animal Health to Streamline and Optimize M&A

During a global pandemic, Elanco and WWT worked collaboratively to design, build and integrate an end-to-end IT infrastructure with the ability to scale and meet the evolving demands of the highly competitive animal health market.
Case Study
•Jan 12, 2022

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.
Case Study
•Jun 1, 2023

Transforming the Digital Employee Experience at Clayco to Enable Purposeful Collaboration

Clayco tapped into WWT's videoconferencing integration expertise to implement a strategy that allows its employees to seamlessly collaborate anytime, anywhere.
Case Study
•Jun 1, 2023

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
Case Study
•Nov 16, 2022

EA+ business value overview

Creating a roadmap for success requires a business value focus. Download our EA+ business value overview below.

Download PDF

Meet our Customer Success experts

Laura KuehnerArea Vice President, Customer Experience Initiatives
Shelby MulockSenior Manager, Strategy & Operations
Amanda SturgeonDirector, Customer Experience - Success
Sean McDonaldDirector - CX-SL
Jotham DarrinSr. Manager - Software Advisory - US
Rob BrandenbergManager - Customer Success
Amanda FordSenior Adoption Consultant

Customer Success

Aligning technology tools, investment and consumption to help our clients realize strategic outcomes and business goals.

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