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EnergyFinancial ServicesGlobal Service ProviderHealthcareLife SciencesManufacturingPublic SectorRetailUtilities
Learn from us
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Who we are
Our organization
About UsOur LeadershipLocationsSustainabilityNewsroom
Join the team
All CareersCareers in AmericaAsia Pacific CareersEMEA CareersInternship Program
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CiscoDell TechnologiesHewlett Packard EnterpriseNetAppF5IntelNVIDIAMicrosoftPalo Alto NetworksAWSGoogle CloudVMware
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19 results found

Edwin AI Tested Under Production Conditions in WWT's Advanced Technology Center

LogicMonitor's Edwin AI, integrated into WWT's Advanced Technology Center, offers enterprises a production-grade environment to test agentic AIOps. By simulating complex failure scenarios, teams can measure improvements in MTTR, uptime and alert volume, accelerating evaluation cycles and validating AI-driven workflows before live deployment.
Blog
•Jan 16, 2026

Using DEX to Mitigate Rising EUC Device Costs and Hardware Shortages in the Age of AI

In a landscape of rising costs and limited supply, IT leaders face the challenge of maintaining productivity and innovation. Digital Employee Experience (DEX) tools offer a strategic advantage, enabling data-driven decisions to extend device lifecycles, optimize hardware investments, and leverage virtualization, transforming endpoint management into a business optimization exercise.
Blog
•Feb 17, 2026

The Impact of AI on EUC: The Tireless Admin

In this blog we will discuss how AI is affecting EUC admins and the users they support.
Blog
•Sep 12, 2024

Why WWT + Splunk: Turning Data into Digital Resilience the Right Way

Every enterprise runs on telemetry that streams from apps, networks, clouds and endpoints. Splunk turns that data into insight. WWT turns that insight into outcomes: architectures, integrations and services that scale across observability, security and automation.
Blog
•Sep 10, 2025

DEM and DEX Platforms Embrace AI to Deliver Proactive and Predictive Support

AI is reshaping Digital Employee Experience (DEX), and leading platforms like Nexthink, Omnissa, Lakeside and Aternity are at the forefront. While AI tools such as chatbots and virtual assistants offer instant support and automated remediation, these DEX providers go further by embedding AI into endpoint analytics, sentiment tracking and self-healing workflows. Together, these organizations are redefining how enterprises deliver intelligent, efficient and employee-centric IT experiences.
Blog
•Nov 6, 2025

The Aternity Digital Experience Management Tool, An Overview

Today's workforce and customer base demand a positive digital experience. Learn about how Aternity's full-spectrum digital experience management tool provides actionable insights into the digital experience your organization is delivering on both fronts.
Blog
•Jan 17, 2024

How IT Teams Can Use DEX Tools to Facilitate and Monitor Employees' AI Adoption

Artificial Intelligence (AI) adoption is no longer optional; it is foundational to your success. But without the right visibility and support, even the best tools can fail to deliver value. Digital Employee Experience (DEX) platforms bridge the gap between technology and employee experience, helping enterprises track, optimize and scale AI usage responsibly.
Blog
•Nov 7, 2025

Digital Quarterly Trends: Employee Experience

This quarterly installment assesses the evolving digital workspace priorities in 2024, emphasizing AI's integration across industries and its impact on the digital employee experience. We explore AI assistants, responsible AI, video tech for meetings, sustainable workplace solutions and hybrid work models.
Blog
•Apr 8, 2024

The Impact of AI on EUC: User Experience and Productivity

Artificial Intelligence (AI) is reshaping the modern work environment. This blog explores how when AI is thoughtfully integrated into business processes, it can provide a meaningful impact on the end-user experience.
Blog
•Sep 18, 2024

Unlocking Seamless Digital Workspaces: How AIOps and DEM Work Together

As IT environments continue to grow in scale and complexity, relying on manual operations just doesn't cut it anymore. Advancements in technologies like AI and ML have led to the rise of AIOps and Digital Experience Monitoring (DEM) — solutions that extend the power of IT Operations Management (ITOM) to drive deeper insights and smarter automation. Before we discuss how these two are connected, let's take a closer look at each separately.
Blog
•May 8, 2025
Coming soon on a billboard

Omnissa: Coming Soon

Coming Soon: It is a sign of the foundational work that has been done to accelerate into the future of the digital workspace
Blog
•Sep 30, 2025

Digital Experience Monitoring Insights

Organizations are adopting Digital Experience Monitoring (DEM) solutions as part of their Digital Employee Experience (DEX) strategy. This post addresses some of the key DEM considerations when adopting a DEX strategy.
Blog
•Mar 7, 2024

Digital Experience Monitoring

Shift from being reactive to proactive with solutions that combine real-time analytics, employee sentiment data and automated remediation for improved EX.

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