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Workforce AI solutions
Workforce AI refers to the suite of AI technologies, assistants, agents and tools designed to enhance employee productivity, streamline workflows, speed decision-making and increase operational efficiency. These tools can automate tasks, provide insightful data analysis, create and recommend content, and improve communication and collaboration across the organization. Workforce AI is a critical component of the digital employee experience and key to exceeding employees' expectations.
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Top use cases for workforce AI
There are many ways that organizations can leverage workforce AI solutions to empower employees and increase productivity. WWT can help you identify and prioritize the most impactful use cases for your employees and business. These could include:
Get started with WWT
Many organizations are excited about the potential of workforce AI but struggle to effectively align appropriate workforce AI tools to employee workflows. Our experts can help organizations create dynamic personas to pinpoint friction points in employee processes and then identify, evaluate, test, pilot, adopt and scale workforce AI solutions across the enterprise.
Evaluate
Identify use cases, benefits and best practices and review leading solutions for streamlining processes, including chatbots, virtual assistants, agents, data analytics platforms and task automation tools.
Pilot
We'll help you align on outcomes, define personas, map use cases, conduct gap analysis, draft the business case and ROI, and define the initial pilot workforce AI program and worker groups.
Adopt
We'll help you upskill your IT support teams, map objectives and training to employee personas, launch virtual and on-demand training, and employ change management components.
Selecting the right workforce AI tools for your organization
We advise clients to think of Generative AI as an employee with a defined "job description" and a specific set of required capabilities. By establishing this job description, organizations can determine whether an off-the-shelf AI solution will suffice for their needs, whether to customize, or if there is a necessity to develop a fully custom solution.
Workforce productivity technologies
We partner with leading workforce AI innovators to provide cutting-edge solutions that empower employees to work smarter and more collaboratively.
Microsoft 365 Copilot
Glean
Windsurf
Google Generative AI
Workforce AI topics
Dig deeper into workforce AI by exploring these related focus areas and capabilities.
AI Assistants
AI Proving Ground
Applied AI
Digital Experience Monitoring
Employee Experience
GenAI
See what's trending in workforce AI
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