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Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Empower Employees and IT Teams with Modern Device Management
Learn how WWT brings business and technology together to empower employees, streamline end-user computing (EUC) and unified endpoint management (UEM). Accelerate innovation so that IT staff, your end users and the business thrive.
Partner POV | Why Model Accuracy Isn't the Only Metric That Matters in AI
AI accuracy is crucial but insufficient for operational success. Beyond correctness, organizations must address latency, cost, adoption, and dependency impacts. Riverbed AI Assurance enhances visibility into AI's real-world performance, ensuring it delivers consistent value and integrates seamlessly into enterprise operations.
Partner POV | Driving the Future of DEX with Riverbed IQ Assist: A GenAI Service for Aternity
Riverbed IQ Assist revolutionizes IT operations with AI-driven insights, proactive diagnostics, and automated workflows. By integrating into ITSM applications, it empowers service desk teams to resolve issues faster and more efficiently, enhancing overall productivity and user satisfaction. This innovation marks a significant leap in managing IT complexity and ensuring reliable outcomes.
Partner POV | Lower Service Desk Costs with Agentic AI-Powered Self-Service
In hybrid workplaces, outdated ITSM practices strain service desks, escalating costs and delays. Aternity Self-Service, an AI-powered solution, revolutionizes IT support by autonomously diagnosing and resolving issues, bypassing Level 1 support. This strategic shift enhances employee experience, accelerates resolutions, and empowers IT teams to focus on high-value tasks, fostering a future-ready environment.
Partner POV | Closing the Zero Trust Collaboration Gap in Unified Communications
Zero Trust enhances security but can hinder collaboration by obscuring traffic details crucial for IT troubleshooting. Riverbed NPM+ bridges this gap, restoring visibility without compromising security. It ensures seamless user experiences in encrypted environments, reducing downtime and support costs, while maintaining productivity and executive confidence. Security and collaboration coexist harmoniously.
Partner POV | What Is Intelligent Network Observability?
Intelligent Network Observability revolutionizes NetOps by integrating high-fidelity evidence, AI-driven context, and automation. This approach shifts operations from reactive to predictive, enabling proactive issue resolution and minimizing disruptions. By correlating data and automating responses, organizations enhance network performance, ensuring seamless user experiences and business continuity.
Partner POV | Why IT Needs More Than Traditional Monitoring
Despite investments in monitoring tools, IT teams struggle with visibility into user experiences, relying on vague reports and inefficient troubleshooting. Aternity Replay bridges this gap by capturing detailed user interactions, enabling faster issue resolution and proactive experience management. This is crucial for industries where seamless digital experiences are vital.
Partner POV | DEM vs. DEX: Understanding the Difference and Why Aternity Excels in Both
In a digital-first world, optimizing experiences for employees and customers is crucial. Digital Experience Monitoring (DEM) and Digital Employee Experience (DEX) are key technologies for this. Riverbed uniquely integrates both, offering AI-driven insights and automation to enhance IT efficiency and user satisfaction, leading to superior business outcomes.
Partner POV | What On-Prem Tools Miss About the Modern Work Experience
On-premises environments, though familiar, often miss critical insights into digital workflows, leading to productivity challenges. Embracing SaaS transforms digital experience monitoring, aligning performance with business outcomes and enhancing IT leadership.
Partner POV | OpenTelemetry Is Essential for Modern Application Observability
OpenTelemetry revolutionizes application observability by enabling comprehensive, vendor-neutral instrumentation. However, without intelligent control, data overload becomes a challenge. Riverbed's Smart OTel addresses this by filtering and managing telemetry, ensuring scalable, cost-effective observability.