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What is enterprise service management?
Digital transformation initiatives are redefining infrastructure and making teams across the organization more service oriented, focused on delivering business value and improving experiences. Enterprise service management help facilitate this transition by more efficiently delivering services to various business teams.
Operational Readiness Assessment
Modern IT operations requires modern workflows and processes. WWT's Operational Readiness Assessment enables the realization of investments in IT infrastructure modernization and digital transformation.
How Not to Fear Technology Assessments
Technology assessments can be fearsome things. Here are a few reasons why they shouldn't be.
Take Your Orchestration Strategy to the Next Level
A good orchestration strategy should be scalable, versatile and architecturally functional within your overall network strategy.
How do I get started?
Begin by defining what is driving your transformation and identifying the gaps that are holding you back.
Align
Operational Readiness Assessment
The primary goal of our Operational Readiness Assessment is to modernize the IT workflows and processes associated with your IT operations. Our Assessment is a well-defined practice that provides operational awareness and enables the full value realization of the investments into an organization's IT assets.
Our approach has two phases. First, we aim to understand your current IT process maturity. Second, we design IT process modernization requirements to achieve your overall goals of synthesizing IT systems through the right people, processes and technology.
How Not to Fear Technology Assessments
Technology assessments can be fearsome things. Here are a few reasons why they shouldn't be.
WWT on Now: ServiceNow Overview Briefing
ServiceNow is the market leader in both the service management and Platform as a Service sectors. When implemented and managed correctly, ServiceNow enables organizations to consolidate data, business processes and knowledge into a single System of Action™. As an Elite partner and a longtime customer of ServiceNow, WWT brings a unique perspective to the conversation.
Evaluate
Business Impact Analysis
A business impact analysis (BIA) identifies and analyzes your business functions then aligns IT appropriately with the business. The objective of the BIA is to identify the effects of a disruption of business functions and provide strategies to mitigate and minimize the risk to your business.
Implement
Application Services
Creating software that uses an agile and outcomes-based approach delivers value early and often.
Strategic Resourcing
WWT Strategic Resourcing provides you with the specialized talent and expertise needed to drive your technology projects to success.
Maintain Software Compliance With Tanium + ServiceNow
Get an overview of how Tanium and ServiceNow bring together capabilities to improve your organization's Software Asset Management program.
Making Decisions Using Business Impact Analysis
To reduce the risk on your business, you must identify crucial business functionality and document these business requirements. This will allow IT the ability to design, develop and deliver the appropriate technology needed to meet your requirements by application and by business function.
Orchestrate
Take Your Orchestration Strategy to the Next Level
A good orchestration strategy should be scalable, versatile and architecturally functional within your overall network strategy.
Why Tanium and ServiceNow Are Better Together
While Tanium and ServiceNow have overlapping functions, each bring unique benefits to enterprise IT depending on the job at hand.
Automated Service Catalogs with ServiceNow and Ansible Tower
In this demo, Tyler Hatton will demonstrate how ServiceNow can integrate with Ansible Tower to reduce lead times and engineer burden by completing infrastructure standard changes through the use of a service catalog and Ansible automation.
Monitoring and Dispatch Services That Help Edge Environments
UPS Monitoring & Dispatch offers relief to overtaxed IT staffs facing exploding edge computing requirements.
Connect with our experts
Michael KeywanPractice Manager, Enterprise Architecture and IT Service Management
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