Partner POV | Empower Your Business with Accelerated AI and Streamlined IT
In this article
Article written and contributed by: Dell Technologies
Key takeaway
Dell Services empowers IT organizations to achieve their AI and IT objectives faster with new services for Dell AI Factory with NVIDIA and Modern Data Center.
With all the enthusiasm for agentic AI and its dramatic potential to improve business process efficiency, worker productivity and customer experience, there's never been a more exciting and challenging time for an IT executive. While the agentic opportunity is vast, realizing its full value requires IT to be closely aligned with business workflows while simultaneously modernizing IT infrastructure for data centers and your workforce. You'll need trusted partners to navigate the turns and accelerate your time to value.
Dell Technologies is stepping up to support you at every step of the way, and at Dell Technologies World this year, Dell Services announced a range of new and expanded capabilities to help you seize the value of agentic AI quicker and transform IT to prepare for the agentic wave.
Faster agentic workflow development with the Dell AI Factory with NVIDIA
The Dell AI Factory with NVIDIA is at the forefront of agentic AI with secure, seamless solutions from deskside to datacenter. With the announcement at Dell Technologies World of Dell Deskside Agentic AI, workgroups can get started locally and quickly stand up a power-packed Agentic AI platform. Dell Professional Services assist customers end-to-end with strategy, deployment and long-term support as businesses scale to more users, use cases and workloads. With this exciting solution, you can equip your teams of your most advanced knowledge workers with everything they need to realize the value of agentic AI at speed. We see this agentic value in how we deliver customer support: we shared in a breakout session how Dell Services is leveraging agentic AI to provide a better customer support experience.
Expanded solutions with the Dell AI Factory with NVIDIA
Speaking of solutions, the Dell AI Factory with NVIDIA continues to expand, simplifying AI solutions deployment and providing an agentic AI foundation for more than 5000 customers. At DTW, new solutions partnerships for the Dell AI Factory with NVIDIA, including new partnerships with Google, SpaceXAI and ServiceNow and expanded solutions partnerships for computer vision, code assistant and agentic AI solutions as well as expanded capabilities for the Dell AI Data Platform and Dell RackScale systems. Dell Professional Services helps customers realize AI solution value at every stage, from initial strategy services to prioritize use cases, to rapid deployment of the full AI solutions stack, to ongoing day 2 operations with AI resident experts and full-stack AI managed services. One important new proof point of the time-to-value of Dell AI services is a newly published report from Principled Technologies, providing hands-on validation that Dell Services can deploy a Dell AI Factory with NVIDIA solution in just over 6 hours, up to 6.5x faster than in-house methods.
Security is a top concern for AI, and at DTW, Dell launched new security and resilience solutions for the Dell AI Factory with NVIDIA. Security visibility and response is improved through integrations with the CrowdStrike Falcon Platform. The Dell Managed Detection and Response (MDR) Service delivers a layered security approach for the Dell AI Factory with NVIDIA, providing 24×7 threat monitoring and rapid response and recovery using the Falcon Platform for unified, real-time telemetry. Customers are also concerned with protection of sensitive data throughout AI operations. The newly announced Confidential Compute for the Dell AI Factory with NVIDIA, in collaboration with Fortanix, addresses these concerns by providing security for data and proprietary model weights 'in use' by the AI model, while 'at rest' and 'in motion' are protected at the storage and network layers. Dell Services experts incorporate these solutions that span advisory, MDR and recovery to provide a more resilient and auditable foundation for AI.
Transforming IT with new modern data center announcements
In the modern data center, customers are transforming their IT to support the new AI era and its demanding workloads while also supporting traditional workloads and their growing needs. At DTW, Dell announced important expansions to its Modern Data Center Portfolio.
One of the biggest announcements is Dell PowerStore Elite, a new class of modern data platform with breakthrough performance, designed to help customers consolidate more workloads and reduce costs today while preparing their infrastructure for the future with a multi-generational architecture built to evolve non-disruptively. Dell Services further simplifies that modernization journey with Lifecycle Extension, bundling flexible upgrades, capacity refreshes and expert guidance into one ProSupport subscription.
Dell also announced Dell Automation Studio, updates to Dell Private Cloud and an improved Day 2 user management experience for Dell Automation Platform outcomes through agentic AI-driven automation. Dell Private Cloud currently supports VMware, Red Hat and Nutanix, and Dell announced expansions to Nutanix with PowerStore and coming support of Microsoft Azure Local. Dell Services empowers cloud consumers to innovate quickly with consulting services to operationalize Dell Private Cloud for production workloads, adopt cloud-native technologies to prepare for modern application models, create a foundation for simplifying and automating recovery procedures and improve productivity by automating routine tasks with pre-built and tailor-made blueprints. Dell also accelerates on-demand, self-service for your stakeholders with services to tailor your solution and guide your automation journey on the newly announced Dell Automation Studio.
Achieving your outcomes faster
With 60,000 Dell and professionals around the world and multiple industry awards recognizing their expertise, Dell Services has the scale and experience to help you achieve your AI, modern data center and modern workforce objectives faster while minimizing risk.