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Upcoming and on-demand events
Online or in person, WWT offers a variety of events to collaborate, connect and grow in the digital world.
'Can you hear me now?' - Don't Let Your Aging Network Prevent You From Being Heard
Public safety organizations managing Public Safety Answering Points (PSAP 911) centers are at a cross-road. Migrating mission-critical voice and data circuits from aging time-division multiplexing (TDM) infrastructure to a packet-switched network is a complex and challenging task. Many telecom equipment vendors propose a forklift upgrade path requiring complete replacement of the entire system.
The cost, complexity, and disruption can be prohibitive for many organizations. SEL has taken a different approach by developing a unique solution that bridges the TDM to packet divide with support for analog and digital voice circuits. Learn how SEL and WWT have partnered to deliver an incremental packet migration path that can be scaled to meet the specific needs of each public safety organization.
How Do You Balance Employee and Customer Experience?
Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction.
Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.
TEC37 Digital Workspace Series E10: Top 5 Priorities for Digital Workspace in 2023
Digital Workspace is centered on the digital employee experience and is a key factor to employee engagement, attracting and keeping top talent and corporate digital transformation. In this session, we will cover the top five priorities from our WWT Research: Digital Workspace Priorities for 2023 report.
WWT Experts: Joe Berger on Digital Experiences & Hybrid Work
Grab a quick dose of deep expertise with the WWT Expert series. In each episode, our host poses topical questions to a WWT Expert. Learn about the business solutions these experts have created, the technologies they've mastered and the trends they're seeing in the marketplace. All in 30 minutes or less.
During this event, Matthew Coble will chat with Digital Workspace expert, Joe Berger. Joe is passionate about enabling employees and simplifying their experiences to truly unlock employee engagement and productivity. He is a great resource for any Digital Workspace questions you may have!
TEC37 Digital Workspace Series E09: Seamless Voice and Video for Virtual Care – Improving the patient and clinician experience
The global pandemic accelerated new care models in healthcare while exposing costs and outcome challenges. Delivering virtual healthcare - virtual visits between patients and practitioners - was implemented quickly and rough patches were exposed. As virtual care becomes a staple, it's time to address and remediate common glitches with video and voice quality. This insightful discussion brings WWT's senior healthcare advisor, collaboration consultant and unified communications partner, IR, together to discuss today's tools to end the finger-pointing and deliver quality, seamless video and voice connections for both patients and clinicians.
