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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
How Actionable Data is Powering Smarter Operations at Jack in the Box
See how Jack in the Box is using its modernized point-of-sale system to unlock real-time data insights, drive operational efficiency and empower every level of the organization — from corporate leaders to restaurant managers.
Invisible AI: What AI Leaders Can Learn from IHG Hotels & Resorts' AI Strategy
At IHG Hotels & Resorts, AI is being applied with a clear principle: make the employee more effective so the customer experience feels more human. That approach, according to IHG CTO Jolie Fleming, who joined us in our latest episode of the AI Proving Ground Podcast, offers a useful model for any leader trying to scale AI adoption without losing trust, control or business focus.
Digital Workspace Priorities for 2026
A roadmap for improving the digital employee experience in the AI age
What's new
VP Listening Session with Tom Gain
Join Tom Gain, TD&E EVP, for an informal, small‑group Listening Session focused on open conversation and connection. These sessions are designed to offer a welcoming space for questions and feedback, where participants can share perspectives, ask candid questions, and engage in thoughtful, discussion‑driven dialogue.
Conversations will be agenda‑light and participant‑led, with an emphasis on listening, learning, and shared understanding rather than presentations or decision‑making. Attendance is intentionally limited to support meaningful interaction and real‑time dialogue.
AI, Experience and the Human at the Center
The Gartner Digital Workplace Summit emphasized the centrality of employees in AI-driven workplaces. Success hinges on designing AI to enhance human workflows, not overshadow them. Organizations must prioritize personalized, DEX-focused strategies, ensuring technology aligns with human needs to drive innovation and productivity.
Partner POV | Lower Service Desk Costs with Agentic AI-Powered Self-Service
In hybrid workplaces, outdated ITSM practices strain service desks, escalating costs and delays. Aternity Self-Service, an AI-powered solution, revolutionizes IT support by autonomously diagnosing and resolving issues, bypassing Level 1 support. This strategic shift enhances employee experience, accelerates resolutions, and empowers IT teams to focus on high-value tasks, fostering a future-ready environment.
Partner POV | What On-Prem Tools Miss About the Modern Work Experience
On-premises environments, though familiar, often miss critical insights into digital workflows, leading to productivity challenges. Embracing SaaS transforms digital experience monitoring, aligning performance with business outcomes and enhancing IT leadership.
Partner POV | 4 trends that will reshape the autonomous workspace in 2026
AI is reshaping work, demanding efficiency and security. By 2026, IT consolidation will prioritize security, AI will enhance employee experiences, data sovereignty will gain importance, and IT leadership will balance innovation with trust.
Partner POV | App lifecycle management with App Volumes: Now available for traditional PCs
Omnissa's App Volumes release revolutionizes application lifecycle management for Windows PCs, enhancing IT efficiency and user transparency. This update empowers organizations to streamline app management, reduce costs, and maintain seamless operations across virtual and physical environments.
How the "Stryker" Intune Wipe Incident Highlights a Critical Gap in Endpoint Control
The "Stryker" incident highlights vulnerabilities in control plane design, leading to large-scale device wipes via Microsoft Intune. This case study emphasizes the need for layered safeguards, such as Workspace ONE's verification, segmentation and bulk action constraints, to prevent catastrophic outcomes. Architectural resilience, not just policy, is crucial for security.
Invisible AI: What AI Leaders Can Learn from IHG Hotels & Resorts' AI Strategy
At IHG Hotels & Resorts, AI is being applied with a clear principle: make the employee more effective so the customer experience feels more human. That approach, according to IHG CTO Jolie Fleming, who joined us in our latest episode of the AI Proving Ground Podcast, offers a useful model for any leader trying to scale AI adoption without losing trust, control or business focus.
Agentic Operations for IT Infrastructure Briefing
Modern IT infrastructure has grown too complex and fast-moving for traditional reactive operations to keep pace. Agentic operations address this by deploying autonomous agents that reason over intended state, enforce policies and take corrective action at machine speed and scale. Organizations adopting this model gain a decisive operational advantage by freeing their engineers to focus on high-value work that supports strategic goals.
With Island, the AI Assistant is Part of the Browser
Island revolutionizes enterprise AI by embedding a context-aware assistant directly into the browser, transforming mundane tasks into seamless actions. Unlike traditional AI tools, Island offers enterprise-grade governance, security, and integration, enabling organizations to harness AI's power securely and efficiently. This innovation redefines productivity, making AI a true enterprise asset.
Real-World Challenges of Adopting an Intelligent Device Refresh Strategy
Intelligent device refresh does not fail due to a lack of data; it fails when organizations do not adapt to them. Friction with accounting models, security gaps and user distrust quietly undermine these initiatives unless leaders evolve them into scalable, trusted operating models.
Streamlining Healthcare Operations with Glean and WWT
Discover how a global healthcare provider enhanced efficiency, security, and innovation by implementing Glean's Work AI Platform across its enterprise, setting a new standard for operational excellence.
Cisco Meraki Smart Camera and Environmental Sensors Lab
Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.
How to Optimize Your End-User Computing Environment to Escape the AI Price Increases
Escaping AI‑driven endpoint price increases comes down to smarter, data‑driven decisions across the endpoint estate. Using persona analysis, DEX insights and targeted optimizations, organizations can achieve meaningful gains today while extending device lifecycles and reducing near‑term spend.
Partner Overview | Meet the Engineers behind Rally AI Camera and Rally AI Camera Pro
Logitech takes you behind the scenes with the brilliant minds behind the development of Logitech Rally AI Camera and Rally AI Camera Pro. Meet engineers Karthik, Mike, and Vijay.
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively.
Microsoft Teams Rooms
Let's start with the problem we are all facing in the hybrid world: in traditional meetings, remote participants are often relegated to being second-class citizens. The solution is the Microsoft Teams Rooms (MTR) ecosystem.
MTR successfully bridges this physical and digital gap. It is not just a standard PC connected to a TV, but rather a dedicated, purpose-built system designed specifically for seamless, 'friction-free' joining.
This learning series covers the core hardware and features that make this experience possible and progresses from small to medium and then large room set-ups as well as an overview of how to manage the overall environment.
Using DEX to Mitigate Rising EUC Device Costs and Hardware Shortages in the Age of AI
In a landscape of rising costs and limited supply, IT leaders face the challenge of maintaining productivity and innovation. Digital Employee Experience (DEX) tools offer a strategic advantage, enabling data-driven decisions to extend device lifecycles, optimize hardware investments, and leverage virtualization, transforming endpoint management into a business optimization exercise.
The AI Adoption Gap Isn't Technical. It's Human.
At the Cisco AI Summit, multiple leaders pointed to a growing gap between what AI can do and how organizations are absorbing it. This gap is not because the technology isn't ready, but because organizations haven't changed how people work, collaborate and build trust around AI.
Enterprise Browsers as the New Workplace Experience
The shift from traditional, natively installed applications to web-based SaaS productivity tools has been highlighted by the increasing reliance on browsers as the new workspace. WWT's Andrew Ridner discusses the security limitations of consumer browsers and the introduction of enterprise browsers as purpose-built solutions offering enhanced security, governance and data protection features. Andrew also reviews use cases for enterprise browsers, including security and compliance, and remote and hybrid work. Finally, Andrew reviews improved user experience in banking, healthcare, IT, government and manufacturing sectors.