Skip to content
WWT LogoWWT Logo Text
The ATC
Search...
Ctrl K
Top page results
See all search results
Featured Solutions
What's trending
Help Center
Log In
What we do
Our capabilities
AI & DataAutomationCloudConsulting & EngineeringData CenterDigitalImplementation ServicesIT Spend OptimizationLab HostingMobilityNetworkingSecurityStrategic ResourcingSupply Chain & Integration
Industries
EnergyFinancial ServicesGlobal Service ProviderHealthcareLife SciencesManufacturingPublic SectorRetailUtilities
Featured today
Learn from us
Hands on
AI Proving GroundCyber RangeLabs & Learning
Insights
ArticlesBlogCase StudiesPodcastsResearchWWT Presents
Come together
CommunitiesEvents
Featured learning path
Who we are
Our organization
About UsOur LeadershipLocationsSustainabilityNewsroom
Join the team
All CareersCareers in AmericaAsia Pacific CareersEMEA CareersInternship Program
WWT in the news
Our partners
Strategic partners
CiscoDell TechnologiesHewlett Packard EnterpriseNetAppF5IntelNVIDIAMicrosoftPalo Alto NetworksAWS
Partner spotlight
What we do
Our capabilities
AI & DataAutomationCloudConsulting & EngineeringData CenterDigitalImplementation ServicesIT Spend OptimizationLab HostingMobilityNetworkingSecurityStrategic ResourcingSupply Chain & Integration
Industries
EnergyFinancial ServicesGlobal Service ProviderHealthcareLife SciencesManufacturingPublic SectorRetailUtilities
Learn from us
Hands on
AI Proving GroundCyber RangeLabs & Learning
Insights
ArticlesBlogCase StudiesPodcastsResearchWWT Presents
Come together
CommunitiesEvents
Who we are
Our organization
About UsOur LeadershipLocationsSustainabilityNewsroom
Join the team
All CareersCareers in AmericaAsia Pacific CareersEMEA CareersInternship Program
Our partners
Strategic partners
CiscoDell TechnologiesHewlett Packard EnterpriseNetAppF5IntelNVIDIAMicrosoftPalo Alto NetworksAWS
The ATC
Overview
Explore
Labs
Services
Events
Partners

Select a tab

What's popular

Scaling AI Across the Workforce to Empower Every Employee

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Calculating the Financial Potential of AI in the Contact Center

How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success

How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Video
•2:10
Feb 4, 2025

What's new

Driving Value with AI in Every Contact Center

AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
Video
•1:44
•Aug 28, 2025

IGEL, Omnissa & Island: The Ultimate End-User Computing Trifecta

Discover a seamless, secure workspace with IGEL OS, Omnissa Horizon and Island Enterprise Browser. This trifecta simplifies IT management and enhances user experience by integrating VDI, Access Management and enterprise browsing into a unified platform. Say goodbye to complexity and hello to effortless, friction-free computing. Are you ready for the future of end-user computing?
Blog
•Aug 26, 2025

Adopting AI in the Enterprise Is Like Hiring an Employee

Learn how treating AI adoption like a workforce planning exercise can help your organization make strategic decisions, prove value, mitigate risks and align with organizational goals.
Blog
•Aug 25, 2025

Partner POV | Why IT Needs More Than Traditional Monitoring

Despite investments in monitoring tools, IT teams struggle with visibility into user experiences, relying on vague reports and inefficient troubleshooting. Aternity Replay bridges this gap by capturing detailed user interactions, enabling faster issue resolution and proactive experience management. This is crucial for industries where seamless digital experiences are vital.
Partner Contribution
•Aug 22, 2025

The Evolving Impact of AI on EUC Physical Endpoints: A Year in Review

Looking back on a post from a year ago discussing the Impact of AI on the physical Endpoint; I thought now was a good time to re-evaluate the situation and see what things have changed, and what has not.
Blog
•Aug 22, 2025

Digital Workspace Envisioning - Strategy Accelerator Workshop

Join forces to revolutionize employee experience by aligning digital strategies with organizational growth. This workshop empowers leaders to prioritize objectives, explore solutions, and craft strategic deliverables. Ideal for digital workspace leaders, CIOs, and transformation champions, it offers a roadmap to connect employee experience with business success.
Workshop

Pop Quiz: How do you publish VDI applications directly on the Island Enterprise Browser landing page

Streamline user experience by integrating published apps directly on the Island Enterprise Browser home screen. This approach reduces clicks, enhances familiarity and accelerates adoption by offering a unified workspace. Discover how to configure one-click app icons using Omnissa Horizon and Citrix Virtual Apps, ensuring seamless, instant access to essential tools.
Blog
•Aug 15, 2025

Partner POV | Introducing - Logitech Spot

Logitech Spot revolutionizes workplace collaboration by providing actionable insights into room utilization, air quality, and energy efficiency. This sensor enhances well-being and productivity through precise environmental data, seamless integration, and energy-saving suggestions, ensuring spaces are healthy and efficiently used.
Partner Contribution
•Aug 15, 2025

It's the end of the PCoIP world as we know it, and Blast is fine

Omnissa is removing PCoIP support from most of Horizon suite, and customers are facing the end of the road for their zero clients. WWT has developed a proven solution with Omnissa, IGEL and LG to help customers migrate, secure and future-proof their endpoints
Blog
•Aug 13, 2025

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences
WWT Research
•Aug 7, 2025

Unlocking the ROI of Enterprise Browsers: Securing the Modern Workforce

In today's digital-first world, enterprises face rising pressure to secure web access without compromising productivity or compliance. Traditional browsers, built for consumers, lack the controls and visibility needed in enterprise environments. Enter the enterprise browser—a purpose-built solution designed to meet the security, compliance and usability demands of modern organizations.
Blog
•Aug 7, 2025

Overview | Logitech Space Management Solutions

Logitech's Space Management solutions bring clarity and control to your office layout—making it easier than ever to find, book, and optimize meeting spaces and shared spaces. With interactive maps and room booking, have smarter office space utilization. Whether you're managing one floor or a global footprint, Logitech gives IT and workplace teams the tools to create better onsite experiences.
Video
•0:45
•Jul 31, 2025

AI Agents: Scaling Your Digital Workforce

Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Jason Campagna, Senior Director of WWT's AI Practice, expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Video
•1:36
•Jul 22, 2025

Walk This Way - The future of the digital workplace is here, and we're walking it with you

Welcome to "Walk This Way." Today is the first step to a better EUC experience with WWT and Omnissa.
Blog
•Jul 17, 2025

What controls exist for Microsoft 365 Copilot and agents?

With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, Microsoft Purview, and Power Platform admin centers. As an IT administrator, you're in control of Microsoft 365 Copilot and agent experiences, ensuring security and compliance while optimizing productivity.
Video
•4:17
•Jul 16, 2025

Island: The Enterprise Browser

It's where we browse the web, right? Unless we're at work, then it's our workspace. But is it really? The browser was made for consumers, not enterprises. So we add all this to it and call it a workspace, even though it's not. But what if the browser was built for the enterprise from the start? This is Island, the Enterprise Browser. Designed for work from the inside out.
Video
•1:43
•Jul 16, 2025

Partner POV | Speed, scale, and cost reduction: What's new in Horizon 8 with Amazon WorkSpaces Core

Horizon 8's 2406 release revolutionizes VDI deployment with Amazon WorkSpaces Core, offering automated provisioning, flexible scaling, and cost-saving power management. Deliver desktops faster and manage them efficiently with enhanced features, ensuring a seamless user experience while optimizing infrastructure costs.
Partner Contribution
•Jul 15, 2025

The New Digital Mandate — From Technology Follower to Market Architect

Technology leadership in the age of convergence isn't about managing IT—it's about orchestrating transformation. The executives who understand this distinction will architect the future. Those who don't will find themselves managing the past.
Blog
•Jul 15, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Jul 11, 2025

How to align your Microsoft 365 investments with future business value

Is your current approach to Microsoft 365 licensing creating value or just maintaining the status quo?
Blog
•Jul 10, 2025

Digital Workspace

Learn about employee experience, contact center, end-user computing, hybrid work, meetings and unified communications.

677 Followers

At a glance

390Total
102Articles
84Videos
79Blogs
42Case Studies
26Briefings
17Events
14WWT Research
12Workshops
8Assessments
4Playlists
1Lab
1Training
What's related
  • Employee Experience
  • End-User Computing
  • Digital
  • Unified Communications
  • Meetings
  • Cisco
  • Hybrid Work
  • Contact Center Solutions
  • AI & Data
  • Microsoft
  • Blog
  • Customer Experience
  • Applied AI
  • Omnissa
  • What we do
  • Digital Experience Monitoring
  • HP Poly
  • Omnissa Workspace ONE
  • Workforce AI
  • Automation

What's related

  • About
  • Careers
  • Locations
  • Help Center
  • Sustainability
  • Blog
  • News
  • Press Kit
  • Contact Us
© 2025 World Wide Technology. All Rights Reserved
  • Privacy Policy
  • Acceptable Use Policy
  • Information Security
  • Supplier Management
  • Quality
  • Accessibility
  • Cookies