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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
What's new
Clayco Case Study - Meeting Platforms Consolidation
This video highlights how WWT helped Clayco reimagine the workplace to build a culture of collaboration.
Transform your Digital Workspace with WWT
Learn how WWT elevates employee experience with collaborative and seamless workplace technology that exceed employee expectations, attract and retain top talent, foster innovation and achieve business outcomes.
Partner POV | Illuminate Actionable Insights with Island Lighthouse
By continuously analyzing all organizational data flowing through the browser, Island Lighthouse provides enterprises with a clear view of their operations, empowering them to identify and respond to issues, optimize workflows, and shape their IT strategy based on an up-to-the-moment view of their organization.
Partner POV | Horizon 8 on Nutanix AHV: A Powerful new frontier in VDI
Explore the transformative integration of Omnissa Horizon 8 with Nutanix AHV, redefining desktop and app virtualization. This partnership offers secure, scalable digital workspaces, addressing IT challenges like vendor lock-in and legacy systems. Discover how this innovation empowers enterprises with flexibility, operational simplicity, and seamless hybrid cloud support.
Cisco Room Vision PTZ: PresenterTrack Demo
This video shows the new Cisco PresenterTrack experience with the Cisco Room Vision PTZ camera. This demo shows how to use the Navigator to set a trigger zone for the PresenterTrack feature, which streamlines the process to setup PresenterTrack in any room. It shows how the PTZ camera zooms in and tracks speakers as they move around the meeting room. Speaker tracking creates a better experience for remote participants and supports meeting equity in hybrid work environments.
Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
IGEL, Omnissa & Island: The Ultimate End-User Computing Trifecta
Discover a seamless, secure workspace with IGEL OS, Omnissa Horizon and Island Enterprise Browser. This trifecta simplifies IT management and enhances user experience by integrating VDI, Access Management and enterprise browsing into a unified platform. Say goodbye to complexity and hello to effortless, friction-free computing. Are you ready for the future of end-user computing?
Adopting AI in the Enterprise Is Like Hiring an Employee
Learn how treating AI adoption like a workforce planning exercise can help your organization make strategic decisions, prove value, mitigate risks and align with organizational goals.
Partner POV | Why IT Needs More Than Traditional Monitoring
Despite investments in monitoring tools, IT teams struggle with visibility into user experiences, relying on vague reports and inefficient troubleshooting. Aternity Replay bridges this gap by capturing detailed user interactions, enabling faster issue resolution and proactive experience management. This is crucial for industries where seamless digital experiences are vital.
The Evolving Impact of AI on EUC Physical Endpoints: A Year in Review
Looking back on a post from a year ago discussing the Impact of AI on the physical Endpoint; I thought now was a good time to re-evaluate the situation and see what things have changed, and what has not.
Digital Workspace Envisioning - Strategy Accelerator Workshop
Join forces to revolutionize employee experience by aligning digital strategies with organizational growth. This workshop empowers leaders to prioritize objectives, explore solutions, and craft strategic deliverables. Ideal for digital workspace leaders, CIOs, and transformation champions, it offers a roadmap to connect employee experience with business success.
Pop Quiz: How do you publish VDI applications directly on the Island Enterprise Browser landing page
Streamline user experience by integrating published apps directly on the Island Enterprise Browser home screen. This approach reduces clicks, enhances familiarity and accelerates adoption by offering a unified workspace. Discover how to configure one-click app icons using Omnissa Horizon and Citrix Virtual Apps, ensuring seamless, instant access to essential tools.
Partner POV | Introducing - Logitech Spot
Logitech Spot revolutionizes workplace collaboration by providing actionable insights into room utilization, air quality, and energy efficiency. This sensor enhances well-being and productivity through precise environmental data, seamless integration, and energy-saving suggestions, ensuring spaces are healthy and efficiently used.
It's the end of the PCoIP world as we know it, and Blast is fine
Omnissa is removing PCoIP support from most of Horizon suite, and customers are facing the end of the road for their zero clients. WWT has developed a proven solution with Omnissa, IGEL and LG to help customers migrate, secure and future-proof their endpoints
Contact Center Maturity Model
A step-by-step guide to empowering agents and delivering fresh customer service experiences
Unlocking the ROI of Enterprise Browsers: Securing the Modern Workforce
In today's digital-first world, enterprises face rising pressure to secure web access without compromising productivity or compliance. Traditional browsers, built for consumers, lack the controls and visibility needed in enterprise environments. Enter the enterprise browser—a purpose-built solution designed to meet the security, compliance and usability demands of modern organizations.
Overview | Logitech Space Management Solutions
Logitech's Space Management solutions bring clarity and control to your office layout—making it easier than ever to find, book, and optimize meeting spaces and shared spaces. With interactive maps and room booking, have smarter office space utilization. Whether you're managing one floor or a global footprint, Logitech gives IT and workplace teams the tools to create better onsite experiences.
AI Agents: Scaling Your Digital Workforce
Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Jason Campagna, Senior Director of WWT's AI Practice, expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Walk This Way - The future of the digital workplace is here, and we're walking it with you
Welcome to "Walk This Way." Today is the first step to a better EUC experience with WWT and Omnissa.
What controls exist for Microsoft 365 Copilot and agents?
With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, Microsoft Purview, and Power Platform admin centers. As an IT administrator, you're in control of Microsoft 365 Copilot and agent experiences, ensuring security and compliance while optimizing productivity.