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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Digital Workspace Priorities for 2026
A roadmap for improving the digital employee experience in the AI age
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
How Jack in the Box is Building the Data Foundation for AI
What does it really take to make AI useful in the enterprise? In this episode of the AI Proving Ground Podcast, Jack in the Box VP of Data and Analytics Paul Bruffett and WWT Managing Director of AI and Data Analytics Daniel Morrisroe detail how to turn fragmented data, legacy systems and disconnected workflows into an operational foundation the business can actually use. From modular data products and self-service analytics to forecasting, personalization and the road to more autonomous systems, this conversation offers practical lessons for leaders trying to move from modernization to measurable AI outcomes.
What's new
Intelligent Device Refresh with Nexthink: A Step-by-Step Implementation Guide
Hardware costs are climbing and availability is tightening. Organizations still refreshing on a fixed calendar are overspending on devices that don't need replacing and underinvesting where it matters. This guide walks through how to use Nexthink's Hardware Refresh Insights dashboard to segment your fleet into keep, upgrade and replace buckets, plus how to optimize what you already have before cutting a single PO. Here are five steps from licensing to first analysis.
Closing The Execution Gap For Store Modernization
Retail modernization often fails due to execution gaps, not strategy flaws. Overcoming technology debt, execution variability and AI expectations requires a holistic approach. By focusing on end-to-end lifecycle management, retailers can transform technology investments into growth drivers, ensuring seamless operations and enhanced customer experiences. Start small, assess and evolve strategically.
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
How Jack in the Box is Building the Data Foundation for AI
What does it really take to make AI useful in the enterprise? In this episode of the AI Proving Ground Podcast, Jack in the Box VP of Data and Analytics Paul Bruffett and WWT Managing Director of AI and Data Analytics Daniel Morrisroe detail how to turn fragmented data, legacy systems and disconnected workflows into an operational foundation the business can actually use. From modular data products and self-service analytics to forecasting, personalization and the road to more autonomous systems, this conversation offers practical lessons for leaders trying to move from modernization to measurable AI outcomes.
An IT Leader's Guide to Implementing Digital Experience Monitoring
Follow these five steps for a smooth implementation of DEM and fresh employee experiences.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
The Great Unlock: An Executive Guide to AI-Native Engineering
How C-suite leaders can turn AI-native engineering into faster execution, stronger customer outcomes and durable competitive advantage.
Digital Employee Experience 101: What Is DEX and Why Is It Important?
Learn what the digital employee experience is, why it's important and steps for getting started.
AI-Native Engineering Briefing
From coding assistants to autonomous coding agents, AI is reshaping how software gets built. This session explores the evolution of the modern SDLC—how no-code, low-code, and pro-code approaches are converging in an AI-native world—and what it means for developers, architects, and the organizations that depend on them. Attendees will leave with a practical lens on tooling, team readiness, and how to accelerate software delivery with AI as a core engineering partner.
Partner POV | HP Strengthens its Commitment to Hybrid Work with Next-Generation Audio and Video Innovations
The HP Poly Mission Series Headsets and HP Poly VideoOS 5.0 Deliver Future-Proof Communication and Collaboration
HP Poly Mission 425 USB Headset: Power Your Productivity
Dependable clarity and lasting comfort from an USB headset designed to help you stay focused and productive throughout your day.
Building an AI-First Workforce: A Guide for C-Suite Leaders
This guide helps enterprise leaders turn AI investments into real workforce impact. Learn how to embed AI into daily work, close adoption gaps, and lead the cultural, operational and governance shifts required to scale Workforce AI across the organization.
IGEL, You Have My Attention
IGEL Dual Boot, paired with Omnissa, revolutionizes ransomware recovery by enabling swift reboot into a clean IGEL OS, ensuring operational continuity. This innovative approach transforms endpoints from liabilities into recovery assets, minimizing downtime and enhancing resilience against cyberattacks. Embrace this breakthrough for rapid, effective recovery and sustained productivity.
AI, Experience and the Human at the Center
The Gartner Digital Workplace Summit emphasized the centrality of employees in AI-driven workplaces. Success hinges on designing AI to enhance human workflows, not overshadow them. Organizations must prioritize personalized, DEX-focused strategies, ensuring technology aligns with human needs to drive innovation and productivity.
Partner POV | Lower Service Desk Costs with Agentic AI-Powered Self-Service
In hybrid workplaces, outdated ITSM practices strain service desks, escalating costs and delays. Aternity Self-Service, an AI-powered solution, revolutionizes IT support by autonomously diagnosing and resolving issues, bypassing Level 1 support. This strategic shift enhances employee experience, accelerates resolutions, and empowers IT teams to focus on high-value tasks, fostering a future-ready environment.
Partner POV | What On-Prem Tools Miss About the Modern Work Experience
On-premises environments, though familiar, often miss critical insights into digital workflows, leading to productivity challenges. Embracing SaaS transforms digital experience monitoring, aligning performance with business outcomes and enhancing IT leadership.
Partner POV | 4 trends that will reshape the autonomous workspace in 2026
AI is reshaping work, demanding efficiency and security. By 2026, IT consolidation will prioritize security, AI will enhance employee experiences, data sovereignty will gain importance, and IT leadership will balance innovation with trust.
Partner POV | App lifecycle management with App Volumes: Now available for traditional PCs
Omnissa's App Volumes release revolutionizes application lifecycle management for Windows PCs, enhancing IT efficiency and user transparency. This update empowers organizations to streamline app management, reduce costs, and maintain seamless operations across virtual and physical environments.
How the "Stryker" Intune Wipe Incident Highlights a Critical Gap in Endpoint Control
The "Stryker" incident highlights vulnerabilities in control plane design, leading to large-scale device wipes via Microsoft Intune. This case study emphasizes the need for layered safeguards, such as Workspace ONE's verification, segmentation and bulk action constraints, to prevent catastrophic outcomes. Architectural resilience, not just policy, is crucial for security.
Invisible AI: What AI Leaders Can Learn from IHG Hotels & Resorts' AI Strategy
At IHG Hotels & Resorts, AI is being applied with a clear principle: make the employee more effective so the customer experience feels more human. That approach, according to IHG CTO Jolie Fleming, who joined us in our latest episode of the AI Proving Ground Podcast, offers a useful model for any leader trying to scale AI adoption without losing trust, control or business focus.