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What's popular

Scaling AI Across the Workforce to Empower Every Employee

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

AI Agents: Scaling Your Digital Workforce

Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Senior Director of WWT's AI Practice expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Video
•1:36
Jul 22, 2025

Top Digital Experience Monitoring Solutions for Employee Experience

Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Article
•May 22, 2025

What's new

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences
WWT Research
•Aug 7, 2025

Unlocking the ROI of Enterprise Browsers: Securing the Modern Workforce

In today's digital-first world, enterprises face rising pressure to secure web access without compromising productivity or compliance. Traditional browsers, built for consumers, lack the controls and visibility needed in enterprise environments. Enter the enterprise browser—a purpose-built solution designed to meet the security, compliance and usability demands of modern organizations.
Blog
•Aug 7, 2025

Overview | Logitech Space Management Solutions

Logitech's Space Management solutions bring clarity and control to your office layout—making it easier than ever to find, book, and optimize meeting spaces and shared spaces. With interactive maps and room booking, have smarter office space utilization. Whether you're managing one floor or a global footprint, Logitech gives IT and workplace teams the tools to create better onsite experiences.
Video
•0:45
•Jul 31, 2025

AI Agents: Scaling Your Digital Workforce

Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Senior Director of WWT's AI Practice expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Video
•1:36
•Jul 22, 2025

Walk This Way - The future of the digital workplace is here, and we're walking it with you

Welcome to "Walk This Way." Today is the first step to a better EUC experience with WWT and Omnissa.
Blog
•Jul 17, 2025

What controls exist for Microsoft 365 Copilot and agents?

With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, Microsoft Purview, and Power Platform admin centers. As an IT administrator, you're in control of Microsoft 365 Copilot and agent experiences, ensuring security and compliance while optimizing productivity.
Video
•4:17
•Jul 16, 2025

Island: The Enterprise Browser

It's where we browse the web, right? Unless we're at work, then it's our workspace. But is it really? The browser was made for consumers, not enterprises. So we add all this to it and call it a workspace, even though it's not. But what if the browser was built for the enterprise from the start? This is Island, the Enterprise Browser. Designed for work from the inside out.
Video
•1:43
•Jul 16, 2025

Partner POV | Speed, scale, and cost reduction: What's new in Horizon 8 with Amazon WorkSpaces Core

Horizon 8's 2406 release revolutionizes VDI deployment with Amazon WorkSpaces Core, offering automated provisioning, flexible scaling, and cost-saving power management. Deliver desktops faster and manage them efficiently with enhanced features, ensuring a seamless user experience while optimizing infrastructure costs.
Partner Contribution
•Jul 15, 2025

The New Digital Mandate — From Technology Follower to Market Architect

Technology leadership in the age of convergence isn't about managing IT—it's about orchestrating transformation. The executives who understand this distinction will architect the future. Those who don't will find themselves managing the past.
Blog
•Jul 15, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Jul 11, 2025

How to align your Microsoft 365 investments with future business value

Is your current approach to Microsoft 365 licensing creating value or just maintaining the status quo?
Blog
•Jul 10, 2025

Keeping up with change at Microsoft as you plan for Microsoft 365

Navigating Microsoft's evolving ecosystem is crucial for maximizing business value. Regularly reviewing updates, optimizing licensing and aligning changes with business goals can transform Microsoft's rapid innovations into strategic advantages. Embrace these shifts to stay competitive, secure and efficient, avoiding overspending and underutilization.
Blog
•Jul 10, 2025

What is Network Monitoring?

How would you define "network monitoring?" Is it just about the network itself, or is it bigger than that?
Blog
•Jul 9, 2025

Partner POV | Microsoft 365 Copilot: Built for the era of human–agent collaboration

The 2025 Work Trend Index reveals the emergence of the Frontier Firm—built around intelligence on tap, human-agent teams, and a new role for everyone: agent boss.
Partner Contribution
•Jul 8, 2025

Partner POV | Dell Transforms AI PC Portfolio for Anywhere Productivity

New, simplified PC portfolio delivers modern designs, long battery life and enhanced AI performance.
Partner Contribution
•Jul 8, 2025

Research Organization Boosts Productivity, Optimizes IT with Secure Desktop Service

WWT provides a federally funded research organization with a secure, cloud-based virtual desktop solution that scales seamlessly, increases operational efficiency and frees IT teams to focus on innovation over maintenance.
Case Study

Jack in the Box's Associate Experience Transformation

Learn how Jack in the Box empowered associates by implementing a more intuitive point-of-sale system that allows for faster training, onboarding and customer service.
Video
•1:18
•Jun 30, 2025

The Human Equation: Transforming Your Workforce for the Digital Age

Struggling to turn your team into digital natives without losing their expertise? This refreshingly honest guide reveals why traditional upskilling fails and shares proven strategies like "Digital Natives as Mentors" and "Failure Labs." Discover how smart companies transform roles rather than replace people, building on existing strengths.
Blog
•Jun 28, 2025

Why Digital Experience Monitoring is a Strategic Move for IT Leaders

Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Article
•Jun 27, 2025

Partner POV | Horizon Cloud on Amazon WorkSpaces Core now available

Horizon Cloud on Amazon WorkSpaces Core revolutionizes virtual desktop delivery with automation, cost-efficiency, and superior user experiences. This solution empowers IT with centralized control, advanced power management, and seamless app delivery, catering to diverse enterprise needs. Experience unparalleled flexibility and performance, optimizing your VDI workloads for maximum return on investment.
Partner Contribution
•Jun 26, 2025

Digital Workspace

Learn about employee experience, contact center, end-user computing, hybrid work, meetings and unified communications.

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