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Microsoft 365 Copilot Wave 2: Spring 2025 Release Overview
Microsoft 365 Copilot Wave 2 marks a major leap in AI-powered productivity, introducing enhanced reasoning, cross-app intelligence and new AI agents. Explore key updates across Word, Excel, Outlook, Teams and PowerPoint, and understand how your organization can prepare to leverage these new capabilities.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Prisma Access Browser – Secure Browsing for the Modern Enterprise
Palo Alto Networks' Prisma Access Browser revolutionizes cybersecurity for the modern workforce.
What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Six Stages of Transforming into a More Data-Driven Organization
Fostering a workplace that makes data-driven decisions is what enables innovation and agility, helping all parts of the business make well-informed decisions on the fly.
Maximizing Returns: AI Use Cases for Contact Center Success
AI is revolutionizing the way businesses interact with their customers. Here are the top ways that contact center leaders should leverage AI to yield the biggest ROI.
Digital Employee Experience 101: What Is DEX and Why Is It Important?
Learn what the digital employee experience is, why it's important, and steps for getting started.
4 Key Principles for Reimagining Retail with Science and Vision
It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
Office Hoteling: A Key Component of a Hybrid Work Strategy
Learn the benefits of office hoteling, tips for choosing the right reservation system for your organization and how WWT is implementing office hoteling to support our hybrid workforce.
How Dynamic Persona Modeling Enables Digital Transformation
Our Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align employees' needs, technology requirements and business objectives to create a workplace where everyone thrives.
What is Omnissa Workspace ONE: Key Features and Benefits
Learn how Workspace ONE delivers the foundation of a modern digital workplace, from automated app deployment and control access to unified endpoint management.