Work with WWT for a cloud-native omnichannel solution that supports up to 1,000 agents and deploys in only five days.
See how WWT’s digital strategy and app development teams work with organizations to create amazing customer experiences.
Consider the many factors that play into determining the best approach to host your contact center.
Improve call handling and customer satisfaction with reports that deliver metrics your organization can act on, no matter where agents are located.
Schedule a free consultation with our industry experts and learn how to plan and implement solutions to enable your remote agents.
What can omnichannel look like in real life when you choose technologies that can send proactive and personalized messages to customers and schedule agents for spikes in customer inquiries?
WWT enabled the integration of new call center platform with proprietary, legacy application to enhance customer experience. The upgrade provides the option to add functionality and touch points to the distributor’s system in the future, enabling even better data collection, sales and customer satisfaction.
Technical Solutions Architect
Technical Solutions Architect