WWT's Contact Center workshop helps organizations identify areas of improvement, set priorities and reduce the complexity of vendor and solution selections.

With hybrid work a permanent model in the workplace, organizations must fully support the seamless transition between home office and on-site work. Taking into account the networking and security challenges that arise, we help your team prioritize fit-for-purpose platforms, collaboration tools, automation and workflows required to provide hybrid-office employees with the best possible experience. This workshop is designed to help your organization build a plan to achieve your goals for a productive and secure hybrid-office business model where employees and the business thrive.

What if you could open new opportunity streams and forge seamless relationships with your clients? Connect with WWT's Digital Advisors for a half to full-day workshop in which we'll help you identify how to meet and exceed the continuously changing needs of constituents, from customers to patients, fans or students, as well as your employees. Request this workshop to help you uncover opportunities to anticipate and address these needs by applying innovation expertise, design thinking best practices, and digital technology to your business models.

The WWT Cloud Contact Center Migration Workshop is designed to help customers define the contact center deployment strategy and the roadmap for successfully migrating with minimal impact to business operations.