In this article and accompanying 7-minute video, you will learn how WWT can help you deploy Cisco Webex Contact Center in five days to quickly set your agents up for success.
WWT enabled the integration of new call center platform with proprietary, legacy application to enhance customer experience. The upgrade provides the option to add functionality and touch points to the distributor’s system in the future, enabling even better data collection, sales and customer satisfaction.
Through our experience deploying technology infrastructure and comprehensive services around multicloud, security, digital strategy, analytics and AI, and training, we build solutions that allow you to provide customer care from anywhere.
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