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Customer Care from Anywhere

Your customer support agents require seamless access to applications and data so they can provide outstanding customer service, from wherever they are. WWT helps transition improvised solutions to one that aligns with long-term strategy.  

Brian Feldt and Ed Villarreal discuss home agents

 

 

Enable your agents to work from anywhere

In this article and accompanying 7-minute video, you will learn how WWT can help you deploy Cisco Webex Contact Center in five days to quickly set your agents up for success.

Read the article and watch the video.

 

Simplify Your Call Center Platform Upgrade

WWT enabled the integration of new call center platform with proprietary, legacy application to enhance customer experience. The upgrade provides the option to add functionality and touch points to the distributor’s system in the future, enabling even better data collection, sales and customer satisfaction.

 

Read the case study.

Schedule a free consultation with our industry experts and learn how to plan and implement solutions to enable your remote agents. 

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Success requires rapidly evaluating and implementing the right mix of technology solutions. 

Through our experience deploying technology infrastructure and comprehensive services around multicloud, security, digital strategy, analytics and AI, and training, we build solutions that allow you to provide customer care from anywhere. 

Don't see what you need or have additional questions? Reach out to us today!

Let WWT help you quickly deploy call center solutions.

Learn how we can help

Consider hosting your contact center in the cloud.

What is the right option for you?

Use AI to respond quickly to customers.

Take advantage of AI and machine learning

Provide the right headsets and softphones for your end users.

Learn what to consider

Accelerate customer digital and mobile interactions for self-service.

Learn from this case study

Get unified reporting for actionable metrics.

Rely on WWT's expertise.