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Engage, empower and protect citizens with seamless digital services

When federal civilian agencies deliver seamless digital services, citizens thrive. They can access services more readily, engage with civilian agencies more conveniently and receive help in ways that make sense based on their circumstances. But satisfying citizen experiences only happen by unifying front- and back-end technologies.

We work with federal civilian agencies to modernize IT infrastructure, strengthen cybersecurity and drive innovation with AI and automation. The result is the efficient delivery of services that engage, empower and protect citizens. 

Explore how we've done it for some of our federal civilian clients.

Federal Health Organization Tests New Dell Backup and Recovery Solution

See how WWT helped the organization test an innovative Dell solution in near real-time.
Case Study

Streamlining IT Complexity Improves Tribal Casino Gaming Operations

WWT accelerates tribal gaming operations using Dell EMC VxRail™.
Case Study

WWT and Dell Technologies Put 2020 Census on Solid Ground

Leveraging WWT's North American Integration Center, WWT and Dell Technologies worked together to deploy the technology needed to support more than 250 Census field sites across the nation, 2,000 remote Census workers and two large Paper Data Capture Centers.
Case Study

Segments we serve

Segments we serve

Public Safety and National Security

Segments we serve

Healthcare and Social Services

Segments we serve

Environmental Protection and National Resources

Segments we serve

Education, Research and Workforce Development

Segments we serve

Economic Development and Commerce

Segments we serve

Transportation and Infrastructure

Why WWT

WWT has been a trusted partner of the federal government for more than 30 years. Whether it's managing complex government programs or providing targeted solutions, we work alongside federal civilian agencies to understand their unique requirements.

Why WWT

Consulting Services

Work with former federal civilian leaders experienced in aligning technology visions to agencies' unique requirements and mission objectives.

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Why WWT

Advanced Technology Center

Compare, test and validate technologies and vendors in labs that mimmic your production environments and workloads. 

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Why WWT

Supply Chain and Integration Services

Streamline procurement and accelerate deployment timelines with pre-configuration, kitting and just-in-time shipping.

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Why WWT

Cyber Range

Close skills gaps and test your cybersecurity readiness and incident response plans in a safe, simulated environment before facing real-world attacks. 

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Why WWT

Labs and Learning

Learn about a new technology or solution with on-demand labs and access learning paths for step-by-step instructions to develop new skills. 

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Why WWT

Contracts

Streamline and simplify the entire public sector IT procurement process through our contract vehicles.

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Driving federal civilian outcomes

Work with our consultants to:

Driving federal civilian outcomes

Empower citizens

Provide efficient, accessible and user-friendly services to citizens by improving digital interfaces and personalizing interactions using AI and data analytics. 

Driving federal civilian outcomes

Optimize staff resources

Enhance staff productivity by streamlining manual processes, leveraging AI for routine tasks and offering continuous opportunities for employees to develop new skills.

Driving federal civilian outcomes

Accelerate IT modernization

Push initiatives forward by aligning to mission objectives, breaking down technology silos and integrating emerging technologies with legacy systems. 

Driving federal civilian outcomes

Achieve AI readiness

Build a strong foundation for AI by maturing data management and governance, establishing frameworks that prevent bias, and identifying low-risk use cases.

Driving federal civilian outcomes

Reduce cyber risks

Gain clarity into the criticality of assets, identify vulnerabilities, and design architectures that ensure continuity of operations within and across agencies.

Driving federal civilian outcomes

Streamline technology adoption

Implement strategies to speed up Authorization to Operate (ATO) processes for new technologies and applications, such as moving toward a Continuous ATO model. 

Watch experts discuss the latest federal civilian trends

In less than 30 minutes, grab a quick dose of deep expertise within the federal civilian marketplace. Each episode, our host poses the most burning and topical questions to some of the most fascinating WWT experts. Learn about the business solutions these experts have created, the technologies they've mastered and the trends they're seeing.

How Federal Agencies Can Safeguard Citizen Data While Enabling Innovation

As federal civilian agencies continue to digitize citizen services, security operations teams must protect a greater amount of sensitive data. They must also provide environments where agencies can safely and quickly explore how emerging technologies like AI can enhance citizen services. In this episode of WWT Experts, Federal Civilian Engineering Director Brandon Bulldis and Public Sector Cybersecurity Director Brian Tillett discuss how federal civilian agencies can safeguard citizen data while enabling innovation.
Video
•31:05
Jan 6, 2025

Modernizing the Federal Civilian Data Center

As federal civilian agencies grapple with the rapid pace of technological change, modernizing their data center infrastructure has become a critical priority. However, agencies face unique challenges, from budget constraints and staffing shortages to legacy vendor lock-in and the need to balance on-premises and cloud-based resources. In this episode of WWT Experts, Federal Civilian Area Vice President Kevin Pearson and Vice President of Cloud, Infrastructure and AI Solutions Neil Anderson discuss data center modernization strategies that federal civilian agencies can use to reduce risk, improve operational efficiency, and unlock new capabilities to better serve citizens.
Video
•27:59
Jan 13, 2025

Charting the AI Journey: Insights for Federal Civilian Agencies

AI holds incredible potential for federal civilian agencies, from personalizing citizen services to optimizing critical infrastructure. But with agencies at varying levels of maturity, the path to AI success is multi-faceted. In this episode of WWT Experts, Federal Civilian Area Vice President Kevin Pearson and Senior Director of WWT's AI Practice Mike Trojecki explore common strategies agencies can use to chart their AI journeys. Topics include frameworks to accelerate AI adoption, identifying high-impact use cases, power and cooling considerations, data maturity, and more.
Video
•25:54
Jan 21, 2025

Strategic Focus Areas for Federal Agencies to Achieve Cloud Success

Federal civilian agencies are turning to cloud to drive innovation and enhance mission delivery. However, the path to successful cloud adoption is often fraught with challenges, from centralized procurement and visibility to navigating the complex Authority to Operate (ATO) process. In this episode of WWT Experts, Federal Civilian Engineering Director Brandon Bulldis and Principal Solutions Architect Ryan Friel discuss how agencies can overcome common roadblocks, optimize cloud resources, align cloud strategies with mission objectives and more.
Video
•32:09
Jan 27, 2025

Explore the latest federal civilian thought leadership

Accelerating AI Adoption in Federal Agencies: Strategies for Success

This guide provides federal leaders, program managers, and technical teams with a practical starting point for adopting and operationalizing AI, including clear steps to accelerate progress.
WWT Research
•Apr 29, 2025

Partner POV | Building Your Federal Agency's Next Breakthrough

Discover your next big breakthrough with a broad range of solutions and services from Dell Technologies that simplify multicloud experiences, enable the future of work, and allow you to innovate with data anywhere, all bolstered by intrinsic security and a zero trust foundation.
Partner Contribution
•Mar 19, 2025

The Value of Cloud FinOps for Federal Civilian Agencies

As FedCiv agencies look to accelerate digital transformation, cloud FinOps is the key to controlling costs, realizing savings and unlocking the full value of cloud investments.
Article
•Nov 8, 2024

Minimizing the Barriers to AI at the Federal Level

Setting the Stage for IT Modernization
Article
•Nov 6, 2024

Meet our experts

Kevin PearsonArea Vice President - Federal Civilian
Brandon BulldisFederal Civilian Engineering Director
Susan McHughSenior Strategic Advisor- Public Sector
Paul CunninghamChief Technology Advisor
Kimberlee ChristianStrategic Advisor Tribal Accounts
Scot GagnonVP, Federal
Vimesh PatelChief Technology Advisor

Federal Civilian

Deliver citizen experiences that go beyond the status quo.

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