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Wide shot of WWT's global headquarters with employees walking throughout the lower level floor and up the stairs to the main level. Shows glass wall conference rooms with people meeting inside them.

Reading the Room: Uncovering the Data Behind WWT's Office Spaces

Cisco Spaces turned WWT's existing wireless and video hardware into a live view of how its offices are used, informing everything from room design to real estate investments.
Case Study
Webex, Microsoft Teams, Zoom, Google Meet, Poly, and Neat logos on a dark blue background.

Interoperability for Video Conferencing

World Wide Technology brings an independent and expert perspective on the leading video conferencing endpoints and platforms. This playlist focuses on technical demos where interoperability is center stage.
Playlist
Jun 1, 2023

How WWT Designs Multi-Vendor Meeting Rooms at Enterprise Scale

Transform enterprise collaboration with WWT's proven expertise in scalable, integrated meeting room design.
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•Sep 18, 2025

Cisco Room Vision PTZ: PresenterTrack Demo

This video shows the new Cisco PresenterTrack experience with the Cisco Room Vision PTZ camera. This demo shows how to use the Navigator to set a trigger zone for the PresenterTrack feature, which streamlines the process to setup PresenterTrack in any room. It shows how the PTZ camera zooms in and tracks speakers as they move around the meeting room. Speaker tracking creates a better experience for remote participants and supports meeting equity in hybrid work environments.
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•6:44
Sep 3, 2025
Presenter on stage before a screen with three CX announcements: AI Agent 360 with Splunk Observability, an expanded ecosystem with AWS, NVIDIA and Google Cloud, and Webex AI Agent for Cisco CCX.

WebexOne 2026: Key Takeaways for Customer Experience and Contact Center

This year's customer experience conversations focused on practical work for AI agents: following up, connecting systems and supporting outcomes customers already care about.
Blog
•Oct 13, 2026

What's new

Presenter on stage before a screen with three CX announcements: AI Agent 360 with Splunk Observability, an expanded ecosystem with AWS, NVIDIA and Google Cloud, and Webex AI Agent for Cisco CCX.

WebexOne 2026: Key Takeaways for Customer Experience and Contact Center

This year's customer experience conversations focused on practical work for AI agents: following up, connecting systems and supporting outcomes customers already care about.
Blog
•Oct 13, 2026
A presenter at WebexOne stands in front of a screen of new Cisco AI agents, room devices and software.

WebexOne 2026: Key Takeaways for Collaboration and Digital Workspace

This year's event delivered a practical look at how rooms get planned, how issues get diagnosed and how systems connect in an AI-first workplace.
Blog
•Oct 13, 2026
Five people stand together onstage in front of a blue World Wide Technology backdrop, with one person holding an award.

Webex: Celebrating the partners leading the way

Webex honored WWT at the WebexOne Partner Awards for helping customers transform service through Webex Contact Center, AI and expertise that turns technology into business results.
News
•Oct 11, 2026
Blurred attendees pass in front of a colorful WebexOne 26 conference display near an escalator.

CRN: Cisco Wants Webex To Be The Operating System For AI And Work

Cisco is repositioning Webex as the front-end experience for an AI-powered workforce, uniting AI agents, collaboration, networking and workplace intelligence.
News
•Oct 7, 2026
A team gathers around a conference room table while one person presents beside video conferencing screens displaying remote participants.

CRN: Cisco, LeapXpert Take On Shadow Communication With Webex-WhatsApp Tie-Up

The new partnership lets Webex users message customers and other external contacts on WhatsApp from within the collaboration platform, helping businesses rein in shadow communications while opening new services opportunities for partners
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•Oct 4, 2026
Wide shot of WWT's global headquarters with employees walking throughout the lower level floor and up the stairs to the main level. Shows glass wall conference rooms with people meeting inside them.

Reading the Room: Uncovering the Data Behind WWT's Office Spaces

Cisco Spaces turned WWT's existing wireless and video hardware into a live view of how its offices are used, informing everything from room design to real estate investments.
Case Study
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Cisco Spaces Smart Buildings Briefing

Consider how Cisco Spaces turns Cisco wireless and collaboration infrastructure into smart-space insight. WWT is an end-to-end integrator for Cisco Spaces. In this briefing, we provide a primer on how we asess readiness, design the architecture, deploy the IoT and wireless infrastructure, and operationalize occupancy and wayfinding outcomes.
Briefing

From Networking to AI Platforms: Key Takeaways from Cisco Live 2026 Amsterdam

At Cisco Live 2026 Amsterdam, Cisco unveiled transformative AI strategies, emphasizing infrastructure, trust, and data as key constraints. Innovations like Cisco Silicon One G300 and AgenticOps redefine AI networking and operations, focusing on efficiency, security, and sovereignty. This marks a pivotal shift towards integrated, scalable AI systems, urging enterprises to adapt swiftly.
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•Mar 2, 2026
collaboration

Cisco Webex, Soon With AI Canvas, Proves Reality Of 'Better Together' Story: Executives

Cisco Systems wants to extend its platform approach across all its business units as the company promotes its "better together" story.
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•Oct 6, 2025
WebexOne 2025 conference banner

WebexOne 2025 Key Takeaways

As the lines between collaboration, customer support and intelligent automation continue to blur, WebexOne 2025 delivered a clear message: Cisco is embracing an open ecosystem and leveraging AI to elevate both employee and customer experiences.
Blog
•Oct 6, 2025

As Agentic AI Has 'True Impact' On The Contact Center, The Opportunity Is 'Yesterday' For Partners: Cisco Execs

At WebexOne 2025 event, Cisco rolled out a series of updates to its customer experience/contact center portfolio that included advanced AI features and integrations for more seamless end-user and agent experiences.
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•Oct 2, 2025

Transforming Meeting Rooms into Strategic Collaboration Tools

Discover how Cisco helps IT teams turn meeting rooms into intelligent, scalable environments that simplify collaboration, enhance comfort and deliver actionable insights.
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•Sep 18, 2025

How WWT Designs Multi-Vendor Meeting Rooms at Enterprise Scale

Transform enterprise collaboration with WWT's proven expertise in scalable, integrated meeting room design.
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•Sep 18, 2025

Clayco Case Study - Meeting Platforms Consolidation

This video highlights how WWT helped Clayco reimagine the workplace to build a culture of collaboration.
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•2:55
•Sep 11, 2025

Cisco Room Vision PTZ: PresenterTrack Demo

This video shows the new Cisco PresenterTrack experience with the Cisco Room Vision PTZ camera. This demo shows how to use the Navigator to set a trigger zone for the PresenterTrack feature, which streamlines the process to setup PresenterTrack in any room. It shows how the PTZ camera zooms in and tracks speakers as they move around the meeting room. Speaker tracking creates a better experience for remote participants and supports meeting equity in hybrid work environments.
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•6:44
•Sep 3, 2025
Soldier in camouflage seen from behind using a rugged tablet showing a map.

Helping the U.S. Army Turn Cisco Software into Strategic Advantage

By optimizing licenses, managing entitlements and aligning software consumption to mission needs, WWT unlocks the full value of Cisco investments for the Army.
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Cisco Live 2025: Collab, Meetings and Workspace Takeaways

Highlights from a fun week in San Diego.
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•Jun 19, 2025
Smiling man wearing a headset working at a computer in a contact center.

Transforming Customer Experience with Cisco Webex AI Agent and Solutions

Cisco's latest innovations in the AI space are redefining customer experience (CX) in the contact center and beyond. With Webex AI Agent and expanded AI functionality, organizations will boost operational efficiency with faster, smarter interactions and not only meet, but exceed customers' rising expectations with more personalized customer interactions.
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•Jan 8, 2025

Cisco AI Assistant for Webex

Say goodbye to communication gaps
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•1:07
•Nov 27, 2024

WebexOne 2024 Key Takeaways

We witnessed several AI-driven innovations that are set to redefine the landscape of customer and employee experiences. Cisco demonstrated advanced tools and devices that enhance collaboration, automate and scale customer interactions, and bridge the gap between physical and digital experience. Here are World Wide Technology's key takeaways from this annual conference.
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•Oct 31, 2024

Webex

The world's most popular way to meet - With anyone, anywhere, from any device!

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3Videos
2Articles
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