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Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively. Embrace the future of coding, powered by AI, for better software and happier developers.
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The CX Blind Spot: Why Technology Leaders Must Fix EX First
Unlock lasting customer impact by starting with employees.
Workforce AI Studio Engagement
This engagement is ideal for organizations seeking a rapid, expert-led approach to defining and prioritizing AI opportunities that are tailored to their unique workforce and business needs.
Is Your Workforce AI Pilot Ready to Scale?
Actionable guidance for IT and digital workspace leaders to move beyond AI pilots and toward organization-wide impact.
WebexOne 2025 Key Takeaways
As the lines between collaboration, customer support and intelligent automation continue to blur, WebexOne 2025 delivered a clear message: Cisco is embracing an open ecosystem and leveraging AI to elevate both employee and customer experiences.
Empowering the Enterprise: A Strategic View of Devin AI and the Autonomous Workforce
Discover how Cognition's Devin and Windsurf redefine the software development lifecycle, balancing autonomous execution with human oversight to accelerate innovation, reduce risk and transform the enterprise workforce.
FS/TEC 2025: From Loyalty Innovation to Edge Intelligence — What's Next for Restaurant Tech
FS/TEC 2025 highlighted that there's no single playbook for restaurant technology. From loyalty innovation to infrastructure and AI at the edge, operators are blending reliability with experimentation to drive growth.
Digital Trends Spotlight: Elevating Everyday Work with AI and Hybrid Tech
Five practical shifts guiding the next wave of employee experience innovation.
Streamlining Healthcare Operations with Glean and WWT
Discover how a global healthcare provider enhanced efficiency, security and innovation by implementing Glean's Work AI Platform across its enterprise, setting a new standard for operational excellence.
Empowering Jack in the Box Franchisees with Real-time Data Insights
Learn how WWT partnered with Jack in the Box franchisees to modernize its point-of-sale system and unlock real-time operational insights.
Clayco Case Study - Meeting Platforms Consolidation
This video highlights how WWT helped Clayco reimagine the workplace to build a culture of collaboration.
Transform your Digital Workspace with WWT
Learn how WWT elevates employee experience with collaborative and seamless workplace technology that exceed employee expectations, attract and retain top talent, foster innovation and achieve business outcomes.
Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
Adopting AI in the Enterprise Is Like Hiring an Employee
Learn how treating AI adoption like a workforce planning exercise can help your organization make strategic decisions, prove value, mitigate risks and align with organizational goals.
Partner POV | Why IT Needs More Than Traditional Monitoring
Despite investments in monitoring tools, IT teams struggle with visibility into user experiences, relying on vague reports and inefficient troubleshooting. Aternity Replay bridges this gap by capturing detailed user interactions, enabling faster issue resolution and proactive experience management. This is crucial for industries where seamless digital experiences are vital.
The Evolving Impact of AI on EUC Physical Endpoints: A Year in Review
Looking back on a post from a year ago discussing the Impact of AI on the physical Endpoint; I thought now was a good time to re-evaluate the situation and see what things have changed, and what has not.
Digital Workspace Envisioning - Strategy Accelerator Workshop
Join forces to revolutionize employee experience by aligning digital strategies with organizational growth. This workshop empowers leaders to prioritize objectives, explore solutions, and craft strategic deliverables. Ideal for digital workspace leaders, CIOs, and transformation champions, it offers a roadmap to connect employee experience with business success.
Secure Enterprise Desktop with IGEL
In the 5th installment of Walk This Way, WWT, IGEL and Omnissa experts discuss the challenges and solutions for delivering a secure enterprise desktop to your end users.
Contact Center Maturity Model
A step-by-step guide to empowering agents and delivering fresh customer service experiences
Overview | Logitech Space Management Solutions
Logitech's Space Management solutions bring clarity and control to your office layout—making it easier than ever to find, book, and optimize meeting spaces and shared spaces. With interactive maps and room booking, have smarter office space utilization. Whether you're managing one floor or a global footprint, Logitech gives IT and workplace teams the tools to create better onsite experiences.
AI Agents: Scaling Your Digital Workforce
Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Jason Campagna, Senior Director of WWT's AI Practice, expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.