24 results found

Mercy Virtual Creates Anytime Healthcare

Mercy Virtual partnered with WWT and Cisco to create a Virtual Care Center, reaching more patients in more places to provide care the moment it's needed.
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Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
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Transforming the Digital Employee Experience at Clayco to Enable Purposeful Collaboration

Clayco tapped into WWT's videoconferencing integration expertise to implement a strategy that allows its employees to seamlessly collaborate anytime, anywhere.
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Unified Communications Transformation Improves Customer Experience

A contact center and voice communications upgrade improves customer experience and supports future collaboration engagements for established regional bank.
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State Unemployment Office Reduces Caller Wait Time by 40 Percent with Scheduled Callbacks

Due to the COVID-19 pandemic, state social services agencies have been inundated with phone calls from residents who need to file for unemployment insurance. WWT helped one State's Department of Labor's Contact Center develop a callback solution to reduce long wait times and improve the constituent experience.
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Fort Zumwalt School District Uses Technology to Transform Learning Experience for Students and Staff

The school district partnered with WWT to design and implement a robust collaboration technology solution that provides increased flexibility for staff and improved student-teacher collaboration.
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Pet Retailer Reduces Missed Appointments, Increases Revenue through Automated Notifications

Missed appointments cost organizations time and money and prevent opportunities for building customer loyalty and engagement. WWT partnered with a pet retailer to design and implement an automated notification solution to minimize the overall impact of missed appointments.
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Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.
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WWT and Cisco Webex Enable Virtual Employee Training for a Global Workforce

A large telecommunications provider retools their approach to training with Cisco Webex and WWT Adoption Services.
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Growing State University Evolves Student-Teacher Collaboration with Unified Strategy

WWT tested competing calling and meeting platforms to enable this university to standardize their technology and deliver a seamless experience. WWT's training of faculty and IT staff improve both the staff and student experience, opening up personalized, virtual connections and ensuring they could derive maximum value.
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National Distributor Improves Customer Experience with New Call Center Platform

Upgrading call center and unified communications legacy systems while maintaining proprietary integrations? No sweat.
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Agriculture Multinational Compares Video Conferencing Solutions

Leveraging labs allowed this organization to compare and test solutions prior to deployment, saving time and money.
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