Digital Workspace Strategy

Why is Digital Workspace Strategy important?

Employees' technology needs are changing and translating those needs into distinct workforce personas is important. We help you research and assess employee workflows, identify and align key personas to IT resources, and build a technology solutions roadmap so you have a clear path forward for improving the employee experience, enabling technology adoption and better supporting your organization.

How Dynamic Persona Modeling Enables Digital Transformation

WWT's Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align end-user needs, technology requirements and business objectives to drive digital transformations and improve IT credibility across the organization.

Mar 3, 2021

4 min read

Article Meetings

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.

Apr 8, 2022

1 min read

Article Consulting Services

Digital Workspace Priorities for 2022

A roadmap for improving the digital employee experience

Oct 27, 2021

2 min read

Event webinar

TEC37 Digital Workspace E03: Digital Transformation, It's Not Just About Technology

Many organizations are facing massive digital transformations with the most recent being a shift to hybrid work as part of reopening plans. To enable a mix of office-based and remote workers, organizations must balance investments in optimizing the employee experience, security, connectivity, physical office spaces and more. It can be overwhelming. Join host Robb Boyd as he speaks with WWT's Chris Mossengren, Practice Manager of Digital Workspace Strategy, and Daniel Dollinger, Consultant for Digital Workspace Strategy and special guest, Vanessa Cunningham from Cummins Inc. They'll discuss a surprising first step of digital transformation.

Apr 29, 2021 • 11 am (CDT)

Case Study Consulting Services

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.

Nov 14, 2021

6 min read

Case studies

Case Study Cisco Hybrid Work

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.

Nov 22, 2021

8 min read

Case Study Consulting Services

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.

Nov 14, 2021

6 min read

Case Study K-12 Education

Fort Zumwalt School District Uses Technology to Transform Learning Experience for Students and Staff

The school district partnered with WWT to design and implement a robust collaboration technology solution that provides increased flexibility for staff and improved student-teacher collaboration.

Oct 12, 2021

4 min read

Case Study State and Local Government

Windows 10 and Microsoft 365 Migrations Improve Employee Experience and Operations for City Agencies

A mayoral agency partnered with WWT to migrate their devices from Windows 7 to Windows 10. We also worked together to improve the agency's employee experience by modernizing its email, productivity, mobility and collaboration software through Microsoft's cloud-enabled Office 365 services.

Sep 13, 2021

4 min read

Connect with our experts

Joe Berger

WWT

Sr Director, Digital Workspace Practice

Brandon Echele

WWT

Practice Mgr - Collaboration

David Rosenblatt

WWT

Principal Solutions Architect- Digital Workspace

Chris Campbell

WWT

Director - Systems Engineering

Ivan Wintersteiger

WWT

Senior Practice Manager - End User Computing (EUC)

Tyler Warren

WWT

Practice Manager - Microsoft Cloud

Mike Davis

WWT

Modern Workspace Practice Lead, Multicloud Architecture & Engineering

Michael Sebastian

WWT

Lead Consultant, Digital Workspace Advisory

Daniel Dollinger

WWT

Sr Consultant, Digital Workspace Advisory

Ben Stewart

WWT

Senior Consultant, Digital Workspace Advisory

Ronnie Davidson

WWT

Sr Consultant

Michael Galvan

WWT

Senior Consultant

Get started today

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What's popular

Article End-User Computing

Digital Employee Experience 101: What Is DEX and Why Is It Important?

To support accelerated digital transformation and enable flexible working, organizations must improve employee experiences with workplace technology.

Oct 27, 2021

7 min read

Article Why WWT

5 Things You Need to Know Before Launching a Business Transformation

As an IT or business leader, you know how challenging business transformation can be. To ensure success, you will want to have absolute clarity on these five things before you begin the transformation.

Jan 31, 2022

7 min read

Article Samsung Rugged Devices

How to Empower & Retain Frontline Workers

8 Ways to Engage Frontline Associates with Extraordinary Digital Experiences

Jun 23, 2022

10 min read

Case Study Cisco Hybrid Work

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.

Nov 22, 2021

8 min read

Article Hybrid Work

The Importance of Dynamic Personas in a Hybrid Work Strategy

Who should return to the office and who should remain remote? By taking a persona-based approach, organizations can quickly determine how their workforce will be distributed and create a strategic plan for the hybrid office.

May 4, 2022

6 min read

What's new

Article Samsung Rugged Devices

How to Empower & Retain Frontline Workers

8 Ways to Engage Frontline Associates with Extraordinary Digital Experiences

Jun 23, 2022

10 min read

Event webinar

TEC37 Digital Workspace E03: Digital Transformation, It's Not Just About Technology

Apr 29, 2021 • 11 am (CDT)

Article Unified Communications

5 Success Factors for a Hybrid Workforce Model

Digital workspace leaders must prioritize five key factors to successfully support a hybrid workforce model, improve the digital employee experience and maintain a safe workplace.

May 13, 2022

9 min read

Article Hybrid Work

The Importance of Dynamic Personas in a Hybrid Work Strategy

May 4, 2022

6 min read

Video Poly Studio P Series

Harness the Power of Collaboration with a Great Meeting

What makes a great meeting? A great meeting is immersive, seamless, inclusive and highly collaborative. At World Wide Technology, we help organizations remove the barriers between their physical and digital meetings. We design and deploy complex integrations that enable interoperability, simplify the meeting experience and unlock new levels of productivity.

Apr 29, 2022

1:26

Video End-User Computing

The End-User Computing Engagement Path

WWT experts Ivan Wintersteiger, Senior Practice Manager End-User Computing (EUC), and Shad Williams, Global Technical Solutions Architect EUC, discuss the value of an EUC Engagement Model and Engagement Path. They also discuss the benefits of Drop Ship Provisioning.

Apr 13, 2022

7:08

Article Meetings

Digital Workspace Maturity Model

Apr 8, 2022

1 min read

Article Consulting Services

Reducing Clinician Burnout While Improving Quality of Care

With burnout on the rise, reducing administrative tasks and increasing time with patients may be key to health systems' ability to recruit and retain top talent.

Mar 23, 2022

6 min read

Video Meetings

What is the Digital Workspace?

WWT's Senior Director for Digital Workspace, Joe Berger, defines today's Digital Workspace and the need for Digital Workspace transformation that empower employees to work fluidly from anywhere.

Mar 16, 2022

15:09

Article Unified Communications

What Are the Digital Workspace and the Digital Workplace?

The digital workspace comprises the technology employees use to work effectively. Digital workplace solutions include the digital technology in the physical location that people do their work from.

Mar 3, 2022

7 min read

Briefing Microsoft Windows 10

Drop Ship Powered by VMware Briefing

The purpose of this briefing is to understand our customer's current process of getting Windows 10 devices into the hands of the end user and show how WWT can eliminate significant time and cost in this process -- allowing the customer's IT teams to focus on more critical projects.

Mar 2, 2022

2 min read

Article Microsoft

How to Choose the Best Video Meeting Software

Remote work and a diverse workforce make video meeting software crucial to increasing engagement. Discover the best meeting tools for your business needs.

Feb 22, 2022

7 min read

Lab ATC

Collaboration System Release 11.5 Administration Lab

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will know how to make and take calls, create and check voicemail, and use Jabber to message between users.

Feb 22, 2022

2 min read

Video VMware Workspace ONE

Why Digital Transformation Starts with the Employee Experience

In today's tight talent market, human resources (HR) and IT teams must deliver a great digital employee experience to attract and retain top talent. This means delivering employees the flexibility and convenience to work seamlessly, efficiently and effectively from anywhere. This video highlights examples of how to empower employees and the value of the digital employee experience.

Feb 21, 2022

1:39

Article Cisco Webex Teams

What Is Collaboration and Collaborative Workspace?

What does collaboration mean in the workplace, why it's important, and how to choose the best collaboration tools for your business.

Feb 16, 2022

4 min read

News Hybrid Work

Addressing Meeting Equity in a Hybrid Work World

The head of digital workspace practice for World Wide Technology outlines for WorkSpace Connect how experience parity is a whole-workplace problem to solve.

Feb 16, 2022

3 min read

Article Consulting Services

Workspace Transformation: 3 Steps to Upgrade Your User Technology

Lack of consensus is the reason why many organizations fail to evolve as the markets and technology change. While keeping with the status quo may be easier in the short term, it erodes user confidence, business trust and long-term profitability. Instead, organizations must embrace fundamental change, intentional leadership and partnership across organizational silos to break the cycle.

Feb 4, 2022

10 min read

Article Why WWT

5 Things You Need to Know Before Launching a Business Transformation

Jan 31, 2022

7 min read

Article Contact Center

What is a Contact Center?

Learn how contact centers differ from traditional call centers, including how they can enhance both agent and customer experiences.

Jan 30, 2022

7 min read

Article Zero Trust

Securing The Remote Worker: VPN or ZTNA?

Organizations are dealing with users who no longer live and work from the corporate office. This shift in the workplace has organizations evaluating their security architecture to ensure that security follows the user, the data and the application. Many companies are asking the question: should we keep our VPN solution or move to Zero Trust Network Access (ZTNA) for secure remote access?

Jan 21, 2022

10 min read

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Connect with our experts

Joe Berger

WWT

Brandon Echele

WWT

David Rosenblatt

WWT

Chris Campbell

WWT

Ivan Wintersteiger

WWT

Tyler Warren

WWT

Mike Davis

WWT

Michael Sebastian

WWT

Daniel Dollinger

WWT

Ben Stewart

WWT

Ronnie Davidson

WWT

Michael Galvan

WWT

Get started today

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What's new